troubleshooting Question

Outlook 2016 MSO randomly don't save messages in sent folder

Avatar of Armitage318
Armitage318 asked on
Email ClientsWindows 10OutlookWindows OSEmail Software
3 Comments1 Solution13 ViewsLast Modified:
Hi, I have a customer with this Outlook version:
Microsoft Outlook 2016 MSO (16.0.13929.20206) 32 bit
OS is Windows 10 Pro (version: 20H2)
Outlook holds 3 accounts; one of these has the anomaly described in subject: sometimes (NOT everytime), messages are delivered to recipientes, but they are not storage in "Sent" folder.
Account is configured with POP3 protocol.

These are "sending messages" options:

pst file si about 6 GB.
Any suggestion?
Thank you very much!

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