Armitage318
asked on
Outlook 2016 MSO randomly don't save messages in sent folder
Hi, I have a customer with this Outlook version:
Microsoft Outlook 2016 MSO (16.0.13929.20206) 32 bit
OS is Windows 10 Pro (version: 20H2)
Outlook holds 3 accounts; one of these has the anomaly described in subject: sometimes (NOT everytime), messages are delivered to recipientes, but they are not storage in "Sent" folder.
Account is configured with POP3 protocol.
These are "sending messages" options:
pst file si about 6 GB.
Any suggestion?
Thank you very much!
Microsoft Outlook 2016 MSO (16.0.13929.20206) 32 bit
OS is Windows 10 Pro (version: 20H2)
Outlook holds 3 accounts; one of these has the anomaly described in subject: sometimes (NOT everytime), messages are delivered to recipientes, but they are not storage in "Sent" folder.
Account is configured with POP3 protocol.
These are "sending messages" options:
pst file si about 6 GB.
Any suggestion?
Thank you very much!
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Just for reference, I just had to enter again my Office product key after step 2.
Curious - have never had that happen and I've done this on many machines? Thanks for letting me know though.
Thank you very much!
You're very welcome. Glad I could assist.
Regards, Andrew
ASKER
Thank you very much!