troubleshooting Question

Make Exchange default mail on IPhone IOS 14.4.2 so contacts show up on outlook on destkop

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iOSExchangeiPhoneOutlook
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I have a client that needs to add contacts to (iphone 8Plus IOS 14.2) iphone contacts and have them showup in his exchange email outlook on his desktop, (have on premise exchange 2019 just installed).  This was working before we changed exchange 2010 with the new exchange 2019.   There are only two email accounts on his Iphone 8Plus his icloud account and his exchange account.  How do I get a contact entered on the iphone to show up on his desktop outlook (MS Office 2016 is on his desktop) 
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