troubleshooting Question

Do not know Command Prompt "Owner" password so unable to access command prompt screens

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tonyadamFlag for United States of America asked on
Windows OS
5 Comments1 Solution23 ViewsLast Modified:
Lenovo Yoga SSD based.  No integrated CD/DVD.  16 GB memory, Intel i5 or i7 (don't remember).  System will not boot.  Error is a xc00000a2.  System fails to "fix" issue.  Have gone to "advanced options" and am attempting to get to a Command Prompt which shows "Owner" in the owner block.  Clicking OK takes me to a PW screen which we do no have or know.  As far as I know, this password has never been set.  Is there a way around this PW or another technique for using a command prompt to do SFC or dskchk or several of the other options to find the likely corrupted driver or registry entry or damaged system file?  I have not tried a system reload since I would prefer to preserve installed programs.  
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