troubleshooting Question

Problem with iTunes/iPad on Windows 10

Avatar of Gene Klamerus
Gene KlamerusFlag for United States of America asked on
iPadWindows 10Apple SoftwareWindows OS
16 Comments1 Solution28 ViewsLast Modified:
I'm just switching from a ThinkPad T480 to an X1 Nano.  I have been using iTunes on it for music, but also for doing full backups of my iPad.  With iTunes on the T480 it always recognize when I plugged in my iPad (via a USB A to USB C cable).  This doesn't seem to work on the Nano (which is a USB C to USB C cable because the Nano only has USB C/Thunderbolt ports.

Is there something additional I might need to do for the laptop/Windows/iTunes to recognize that I've attached my iPad to it?  It seems very strange that this would be a USB connector specific problem.
ASKER CERTIFIED SOLUTION
Gene Klamerus
Technical Architect

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 16 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 16 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004