Problem with iTunes/iPad on Windows 10

FYI, I don't see the iPad (or my Android phone either) in devices from under control panel either - which may be the problem.  The PC doesn't see my Android phone either).

There a three points in my mind.
1.) Just try a different cable.
2.) Make sure your USB drivers are up to date. Visit the Lebovo site for this.
3.) Also check, if you can use the USB port for any other device. 

Since this Nano only has the 2 USB/Thunderbolt ports, I connect it to an Anker hub.  This powers the Nano, but I also have an HDMI on the hub, a video cam, ethernet, unifying receiver and speaker phone.  Clearly, the port supports both power and data.  I connected this cable to the iPad and it doesn't recognize it.  Interesting enough, I can pair the two via bluetooth, but that doesn't cause iTunes to launch or allow iTunes to see the iPad.

I update this Nano every 2-3 days so it's up to date with everything from Lenovo and iTunes is the Microsoft store download (which is where Apple points to get iTunes from).

Get a ThinkPad USB-C Dock Gen 2.

https://www.lenovo.com/us/en/accessories-and-monitors/docking/universal-cable-docks-usb/TP-USB-C-DOCK-GEN2-US/p/40AS0090US

Connect your iPad Pro to the Dock instead of your ThinkPad.

I'm sorry, but I'm challenged to believe that a dock that supports everything I've ever attached (besides the iPad) is incapable of this - and beyond that I'm not plugging the iPad into the dock and hoping to see it in the Nano.  I called out all the things my Nano can see that are hosted in the dock as proof that the cable is both power and data.  The test with the iPad was using the cable "only" with the Nano - which is exactly what I just described in my first response.

Are you using an Apple brand cable or a knock-off? In my experience, the knock-off cables work great for charging but have issues with data transfers.

Yes, the port support everything, I have more the cables in my mind.
So, if the laptop USB port doesn't regognize the device, than I would not expect, that the hub does.
If the laptop recognizes, but not the hub, than it maybe a different case.
At least I made the experience, that not all cables are working with all devices.
Also is can be dammaged or just a pure loading cable (in the meanwhile seldom, but possible).
This is just to exclude the cable.

To test the anker hub, you may just see if you can use the other ports, doesn't matter what it is.

The other option is, that your anker hub doesn't full support your thunderbolt port and therfore you have issues with some devices. So best is - as Jackie said - to use the equipement from the laptop manufacturer. 
 

I think people are completely missing the issue.

Please 100% disregard the hub.  I am NOT trying to use the iPad via the hub.  I've said that twice now.  I am just proving that this cable is fully supportive of both data and power.  That's all.

This PC is simply not recognizing that there's an iPad connected to it.  It shows no devices.  I can't add it as a device.  It's 100% invisible to the PC.  I suppose it's even possible that there's some iPad security that is leading to it not being seen (but I doubt it).

The other comment is that I can pair the iPad with the PC via bluetooth, but haven't seen a way to leverage that to support doing backups.

The other comment is that I can pair the iPad with the PC via bluetooth, but haven't seen a way to leverage that to support doing backups.

iTunes can only be synced via USB or WiFi.

But, WiFi sync can only be initiated via USB sync.

What is your model of iPad?

What is the spec of your USB type C cable which connect your iPad to your X1 Nano?

USB Type C is only the interface and the same interface does not guarantee that it will work for all devices.

My comment is simple. Just connect your X1 Nano to the Thunderbolt 3 Dock Gen 2.

Then, connect the USB Type A port of the Dock and connect your iPad via the bundled USB Type A to USB Type C cable.

You mean an iPad or Apple Problem, right.

No, I mean a Windows problem.  The need to regularly need to do a reinstall of software on Windows never happens with iOS or MacOS.  I've also never seen such a problem with Linux.

This is 100% a Windows platform issue.  It never occurs elsewhere (at least in my 30+ years of doing IT).

I still greatly prefer Windows to MacOS or iOS for the most part.  I'm something of a UNIX bigot (and MacOS is based on Linux), but being primarily a Windows users means living the dream for this particularly type of thing.

Then, you need to switch to the new MacBook with M2 CPU.

Then, you need to switch to the new MacBook with M2 CPU.

LOL. M2 released?

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