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error -2147024786 installing office pro on win10 with office 365

I used PCMOVER to move my configuration from my Desktop to a new laptop.
On the desktop, I have Office 365 and Office 2010 bacause I have access programs using  adps that are not supported by office 365.
After the move to the desktop, I had Office 365, but not Office 2010, so not Access 2010.
I am trying to reinstall Office 2010 on my laptop, from a download version of Office 2010 I had.
The installation goes on for a while, but ends up with the following error message:
error 25541. Failed to open XML file
C:\Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config, system error: -2147024786
Please help.
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Bembi
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Is Net Framework 2.0 installed on the new laptop?
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ASKER

How do I know that?

Have a look at...
C:\Windows\Microsoft.NET\Framework\v2.0.50727
if there is really something in there...

Or Control Panel - Program and Features - Turn Windows Features on or off...
There you find Net Framework 3.5 (includes 2.0)
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ASKER

THere is only an empty config directory there.
In the control panel :
-.net framework 3.5 is not checked
-.net framework 4.8 advanced  services is partly checked, only for tcp port sharing

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Bembi
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ASKER

I installed it from the control panel that automatically got the required modules from Windows update.Then I successfully intalled Office 2010 and my adps now work.
Thanks a lot!