troubleshooting Question

Printer stops working the 2nd day

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DanFlag for United States of America asked on
Printers and ScannersWindows 10Mac OS X
15 Comments4 Solutions44 ViewsLast Modified:
I have two multifunction printers that after the 2nd day, they both stop working.

This is a small home network.
The wifi router is built into the modem,

I have tested with a PC and a MAC, and same issue occurs.
Printer 1: Brother MFC-L2750DWXL
Printer 2: Canon MF8330CDW

So I made sure both computers have the newest drivers installed, the PC and MAC.
I configured the printer on the wifi and it connected fine.  I printed from both computers, worked fine.  The next day, both the PC and MAC won't print to the Brother printer.  
I restarted the printer, and still doesn't work.  I was thinking it's a sleep setting, but after the printer has been restarted, it's not asleep anymore, so it should have worked.

Any suggestions in what else I can do to identify the issue?  

I guess I can replace the wifi router with another one and test to see if that is somehow blocking the traffic?

I even used a USB cable, plugged it directly into the printer and it still doesn't print.

This is weird, specially to happen to two different printers, different brands.
SOLUTION
Dr. KlahnPrincipal Software Engineer

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