troubleshooting Question
Printer stops working the 2nd day
asked on
I have two multifunction printers that after the 2nd day, they both stop working.
This is a small home network.
The wifi router is built into the modem,
I have tested with a PC and a MAC, and same issue occurs.
Printer 1: Brother MFC-L2750DWXL
Printer 2: Canon MF8330CDW
So I made sure both computers have the newest drivers installed, the PC and MAC.
I configured the printer on the wifi and it connected fine. I printed from both computers, worked fine. The next day, both the PC and MAC won't print to the Brother printer.
I restarted the printer, and still doesn't work. I was thinking it's a sleep setting, but after the printer has been restarted, it's not asleep anymore, so it should have worked.
Any suggestions in what else I can do to identify the issue?
I guess I can replace the wifi router with another one and test to see if that is somehow blocking the traffic?
I even used a USB cable, plugged it directly into the printer and it still doesn't print.
This is weird, specially to happen to two different printers, different brands.
This is a small home network.
The wifi router is built into the modem,
I have tested with a PC and a MAC, and same issue occurs.
Printer 1: Brother MFC-L2750DWXL
Printer 2: Canon MF8330CDW
So I made sure both computers have the newest drivers installed, the PC and MAC.
I configured the printer on the wifi and it connected fine. I printed from both computers, worked fine. The next day, both the PC and MAC won't print to the Brother printer.
I restarted the printer, and still doesn't work. I was thinking it's a sleep setting, but after the printer has been restarted, it's not asleep anymore, so it should have worked.
Any suggestions in what else I can do to identify the issue?
I guess I can replace the wifi router with another one and test to see if that is somehow blocking the traffic?
I even used a USB cable, plugged it directly into the printer and it still doesn't print.
This is weird, specially to happen to two different printers, different brands.
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