troubleshooting Question

Can I trigger an email from a .pdf file while it is opened from the web.

Avatar of Pkafkas
Pkafkas asked on
Adobe AcrobatJavaScriptWeb Browsers
4 Comments1 Solution15 ViewsLast Modified:
Hello,

I have created a fillable .pdf form using PDF Converter professional.  I have created a button that has a javascript link to trigger email.  That was added with instructions from: PDF Pro Office ,How to create a button to email form out .pdf (custhelp.com)   (http://nuance.custhelp.com/ci/fattach/get/487752/1396959515/redirect/1/filename/PDF%20Pro%20Office%20,How%20to%20create%20a%20button%20to%20email%20form%20out%20.pdf)

The email link works well if I open the.pdf file with Adobe Reader; but, if I have that same file opened from a web page link (hosted on an web server) a new tabe coems up and I can type in new information on that page; but, if I click the link for 'Email' nothing happens.

I suspect this email button functionality is not available from the web.  Can anyone verify this?  That one must same the file and then trigger the .pdf file from Adobe Reader first or some other .pdf reading program? 
ASKER CERTIFIED SOLUTION
David Favor
Fractional CTO
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