troubleshooting Question

Upgrading quickbooks from 2009 to 2021

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al4629740Flag for United States of America asked on
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I have a user that has an old 2009 quickbooks datafile that will need to be upgraded to 2021.  The question I have is can I upgrade it directly to 2021 with no issues and do I need admin access in order to perform the upgrade?  Is there a tool that does the upgrade?
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