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I have recommended this question be closed as follows:<br />
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Split: <br />
-- 'MAS' (<a href="https:#a43296366" rel="ugc">https:#a43296366</a>)<br />
-- 'Kimputer' (<a href="https:#a43296425" rel="ugc">https:#a43296425</a>)<br />
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seth2740<br />
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Split:
-- 'MAS' (https:#a43296366 [https:#a43296366])
-- 'Kimputer' (https:#a43296425 [https:#a43296425])


If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
Experts-Exchange Cleanup Volunteer

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There is a need to convert a few email accounts from regular emails to Shared Mailboxes since the emails are based on department names.<br>Is it possible to convert regular M365 emails to Shared Mailboxes?<br>If yes, would users need to login with a username and password on their computer in order to access the shared email Mailbox?<br>What other changes can I expect if this conversion is made?<br><br>
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There is a need to convert a few email accounts from regular emails to Shared Mailboxes since the emails are based on department names.
Is it possible to convert regular M365 emails to Shared Mailboxes?
If yes, would users need to login with a username and password on their computer in order to access the shared email Mailbox?
What other changes can I expect if this conversion is made?

Converting M365 email accounts to Shared Mailboxes

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture. A MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol (SMTP). The terms mail server, mail exchanger, and MX host may also refer to a computer performing the MTA function. The Domain Name System (DNS) associates a mail server to a domain with mail exchanger (MX) resource records containing the domain name of a host providing MTA services.

Email Servers

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.