troubleshooting Question

Outlook Email List works once every 2 attemps

Avatar of Daniel Pineault
Daniel Pineault asked on
Microsoft OfficeOutlook
3 Comments1 Solution7 ViewsLast Modified:
Good morning,

I've have a weird behavior with Outlook 2019 (Microsoft Office Home and Business 2019 Version 2105 Build 14026.20246 Click-to-Run) on a client's PC running Windows 10.

If she opens Outlook, starts a new email and then starts typing a name of a person she's sent emails to previously and nothing will appear, no quick list.

Then, she will close Outlook, restart it, repeat the same steps and sudden she has a list that she can pick from.

I did this over and over and over.  The quick pick autocomplete list appears every second instance of Outlook.

I performed a Repair, it did nothing.

Has anyone seen this before?
Anyone have any ideas?

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