<div>
Hello,<br><br>Please validate this link, it tells you the step by step for the renewal of the certificate.<br><br>https://www.carlstalhood.com/netscaler-12-certificates/<br><br>Regards.
</div>


<div>
Hello Rafa,<br>Thank you for the link. I did again, I was able to export the Private key from the storefront server, but I am not able to import it to netscaler, I get the error bellow .<br><a href="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562770/error.PNG" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562770/error.PNG" class="fr-fic fr-dib"></a>
</div>


error.PNG

<div>
Hello<br><br>Follow these instructions, the certificate operation is performed with the DigiCert certificate tool.<br><br>https://www.digicert.com/kb/csr-creation-ssl-installation-citrix-netscaler.htm<br><br>I am attentive to the results.<br><br>Regards.
</div>


<div>
The link is very good. Unfortunately I still have an error when trying to create the rsa. Do you know where I can see the logs which shows the reason why I cannot create the rsa file?<br><a href="https://filedb.experts-exchange.com/incoming/2021/06_w24/1562809/errornetscaler.PNG" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2021/06_w24/1562809/errornetscaler.PNG" class="fr-fic fr-dib"></a>
</div>


errornetscaler.PNG

<div>
Hello,<br><br>If you refer to the netscaler logs, I attach two links on how you can review the events.<br><br><a href="https://support.citrix.com/article/CTX227560" rel="ugc">https://support.citrix.com/article/CTX227560</a><br><br><a href="https://www.ferroquesystems.com/resource/reference-citrix-product-log-files-locations/" rel="ugc">https://www.ferroquesystems.com/resource/reference-citrix-product-log-files-locations/</a>
</div>


<div>
There is nothing in the logs, I dont know why I can't create a csr or upload a certificate
</div>


<div>
while importing server certificate you should be asked for private key-file...<br>Do you export your IIS-certificate with private key?<br>Which NS version do you use. I import a lot of windows generated certificates without problems.<br>But ... do you really use your internal SF-certificate for external access too?<br><br>
</div>


<div>
Hello,<br><br>Do you happen to have the Windows certification authority in your environment?
</div>


<div>
@dirk Kote : I import the &nbsp;server certificate with private key. The format of the cert is .pfx<br>We use Windows 2012. &nbsp;We do you use our internal SF-certificate for external access.<br><br>@Rafa yes we do have a Certificate Authority server.&nbsp;&nbsp;
</div>


System Administator

Williams225

<div>
I can't see the "certificate-file-name" within "install-server-certificate" picture ...<br>Try the following:<br>- input a new "certificate-key pair name" ... never used (try: TestCert123) &nbsp;<br>- rename your local .PFX-File (TestCert123.pfx)<br>- use "local" (not appliance) as file-source and import TestCert123.pfx<br>-- you should get a new field for "cert-key"<br>- use "local" (not appliance) as file-source and import TestCert123.pfx <br>- type the certificate password<br>.... works for me (&gt;30 netscaler-gateway) but all Ver 12 and 13&nbsp; (i ask for the version already..?)
</div>


<div>
<div class="content wysiwyg-content fr-view">
Hello Experts,<br><br>I am having issue renewing the expired ssl certificate of my NetScaler.<br>I use:<br><em>Citrix StoreFront (Version: 1811.1.0)<br>NetScaler Virtual Appliance 450040 (Netscaler VPX Standard Edition)<br>The Storefront, Netscaler VMs are hosted on AWS.</em><br><br>First, I have noticed that my storefront ssl certificate was expired<br><br><a href="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562727/citrix.PNG" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562727/citrix.PNG" class="fr-fic fr-dii"></a><br><br>So, I have followed the step by step guide from <a href="https://c4rm0.wordpress.com/replace-expired-or-expiring-storefront-certificate/" rel="ugc">https://c4rm0.wordpress.com/replace-expired-or-expiring-storefront-certificate/</a>&nbsp; , and<strong>&nbsp;I was able to renew it.</strong><br><br>When I try to import the renewed certificate to NetScaler, I get error "File Operation Failed".<br>Can someone please help me troubleshoot it?<br><a href="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562728/ssl.jpg" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562728/ssl.jpg" class="fr-fic fr-dii"></a><br><a href="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562729/netscalervpx.PNG" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2021/06_w23/1562729/netscalervpx.PNG" class="fr-fic fr-dii"></a>
</div>
</div>


netscalervpx.PNG

citrix.PNG

ssl.jpg


Hello Experts,
I am having issue renewing the expired ssl certificate of my NetScaler.
I use:
Citrix StoreFront (Version: 1811.1.0)
NetScaler Virtual Appliance 450040 (Netscaler VPX Standard Edition)
The Storefront, Netscaler VMs are hosted on AWS.
First, I have noticed that my storefront ssl certificate was expired
So, I have followed the step by step guide from
https://c4rm0.wordpress.com/replace-expired-or-expiring-storefront-certificate/
  , and
 I was able to renew it.
When I try to import the renewed certificate to NetScaler, I get error "File Operation Failed".
Can someone please help me troubleshoot it?

Citrix Netscaler : Issue trying to renew the SSL Certificate

Citrix Storefront

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

Citrix

NetScaler is the industry’s leading web and application delivery controller that maximizes the performance and availability of all applications and data, and also provide secure remote access to any application from any device type. NetScaler products are easily selected by determining the edition providing functional needs and the appropriate physical or virtual appliance platform to fulfill performance needs.