troubleshooting Question

Software Restriction Policiy starts playing up

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tp-it-team asked on
Windows 10* domain controller
15 Comments1 Solution24 ViewsLast Modified:
Hi
I've been using Software Restriction Policy successfully for over 3 years and so far there were no problems with it but recently, for some reason, users started complaining about an app not opening - specifically, Foxit Reader. First thing to check was of course if the proper path is added to 'Additional Rules', and it was. Still, after doing gpupdate, I could still see that exact path blocked. I found the fix but it didn't make any sense - logging as admin - uninstalling the software - installing again and letting user log in - and then it worked. While it worked for most users, it didn't for few. I found other strange problem with java based app - it had small executable and the main java app, and trying to run it as intended with that small app didn't work - again throwing an error for something already whitelisted.
Other than that, there are many other apps whitelisted and running happily, just few odd examples.
No other errors on workstations (Windows 10) or DCs.
I must admit the whole thing is a bit clunky to use and I would rather prefer using some other method but the fact this thing is playing up makes me really nervous.
What could be the reason for it ? Any similar experiences ?
I would really like to understand the root cause of it but also, I would appreciate a better alternative for it.
Thanks
ASKER CERTIFIED SOLUTION
tp-it-team

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