Jackie Man

Eric98

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For your situation, stick with whatever email client your Mom was used to using.<br />
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This will be far easier for her.
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Outlook Express is no longer an option. There’s website that still maintains it, but on every update windows 10 removes it, and you have to reinstall it - at least this is how it was about 2 years ago when I doing it. It looks like today it’s called “OE Classic”, check it out.<br><br>Windows 10 has its own mail app, and it’s actually very nicely made. My own 80 y.o. grandma was able to successfully “migrate” to it; hopefully yours will be as well.<br><br>Another possibility is to use provider’s website to access mail in web browser. Todays web applications are no less functional than their desktop equivalents.<br>I would show her these&nbsp;options and let her choose the one she is more comfortable with.
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General Factotum

BillDL

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I'd recommend staying with Thunderbird. It is by far the best E-Mail Client available. Besides, it is OpenSource, &amp; OpenSource is always better than other options.<br>As already has been recommende above Outlook Express has been terminated a long time ago, and you should never use such software, as it will accumulate tons of security holes in that time.<br><br>Besides that I'd recommend to move to iMap rather than Pop, provided your eMail host supports that. IMap is always better, as the mails stay on the server where they should get backed up, you have access to all the mail folders of the server on your client, and because the mails stay on the server, you can access them using other devices, for example Smart Phones etc. Pop is really an ancient protocol that shouldn't be used these days.
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Hi Eric<br><br>Are you sure that the Windows 7 computer has Outlook Express installed and not Windows Live Mail?<br>Windows XP was the last operating system to include Outlook Express. &nbsp;Windows Vista, 8, and then 10 all included their own Windows Mail application, but it was not Outlook Express. &nbsp;I am sure there were some clever people who figured out a way of installing the necessary components of Outlook Express in Vista and 8 just as some clever developers have found ways of integrating programs from older and defunct operating systems into newer ones to keep them going, but that kind of thing usually involves a bit of jiggery-pokery to get various modules working.<br><br>When people migrated from XP to Vista and then 8, most of the ones that yearned for Outlook Express employed the intermediate step of installing "Windows Live Mail" that came as part of a "Live Suite", because it easily imported the *.DBX files from a backed up Outlook Express storage folder seamlessly and it felt similar to Outlook Express in use. &nbsp;It was even compatible with Windows 10, which was unusual for many applications.<br><br>The most significant difference between Outlook Express and Windows Live Mail was the way it stored email messages and files containing metadata used to create folders and store some settings. &nbsp;Outlook Express used a "store folder" under a user ID in the form of binary *.DBX files containing the data for all the email messages within that folder.<br>The path on an XP computer would be:<br><pre><code class="code-1 nolinks" id="code-20-43298478-1"><span>C:\Documents and Settings\[UserName]\Local Settings\Application Data\Identities\{12345678-1234-ABCD-EFGH-1234567890AB}\Microsoft\Outlook Express</span>
</code></pre>where UserName = the profile name of the user and {12345678-1234-ABCD-EFGH-1234567890AB} = represents a unique alphanumeric string.<br><br>There would be a DBX file for each folder seen in the user interface (containing the data for all messages in tat folder), and a few other miscellaneous DBX and log files like Folders.dbx that maps the folders. &nbsp;Windows Live Mail, on the other hand, stored each email message separately as an *.EML file, which overcame the well documented Outlook Express issues that arose if any of the DBX files approched or exceeded 2GB in size or if any DBX files became corrupt. &nbsp;The *.EML file type is the same as would be created if you did a File &gt; Save As in Outlook Express or dragged a message out of the Outlook Express window onto the desktop or into a folder, and double-clicking on an EML file would normally open it in Outlook Express. &nbsp;I cannot recall whether the EML files stored by Windows Live Mail were entirely self-contained or needed ancilliary files stored along with them to open on a double-click. &nbsp;The folder and sub-folders containing the Windows Live Mail *.EML and other files would typically be (on a Win7 PC):<br>"C:\Users\&lt;Username&gt;\AppData\Local\Microsoft\Windows Live Mail"<br>(<a href="https://www.pcworld.com/article/2893518/windows-live-mail-stores-your-messages-but-where-heres-how-to-find-them.html" rel="ugc">https://www.pcworld.com/article/2893518/windows-live-mail-stores-your-messages-but-where-heres-how-to-find-them.html</a>)<br><br>Users usually migrated from Outlook Express to Windows Live Mail by installing Live Mail on the same computer and using the Import wizard or function to locate the Outlook Express store folder of DBX files. &nbsp;They could then make a backup of the new Live Mail folders containing the EML files and import them into a new installation of Live Mail on a different PC or operating system. &nbsp;The DBX files could also be backed up and a new installation of Live Mail on another computer could import them by telling it where to find them.<br><br>The first version of Windows Live Mail was released in 2007 as version 12 and was intended as an advancement to the built-in Windows Mail client in Vista. &nbsp;The versions were then referred to by year and came as a component of the suite named "Windows (Live) Essentials", namely:<br><br>* Windows <u>Live</u> Essentials 2009 (Dec 2008 to Jan 2009 last version to support XP).<br>* Windows Essentials 2011 (June 2010 to Sept 2010. &nbsp;New "Ribbon" interface at top. &nbsp;XP no longer supported).<br>* Windows Essentials 2012 (Aug 2012 to 10 January 2017. Vista no longer supported).<br><br>Windows Essentials 2012, including Windows Live Mail 2012, reached its end of support in January 2017, and was no longer available for download from Microsoft, but most of the software bundled in it and the previous version (Windows Essentials 2011 including Windows Live Mail 2011), continued to function<sup>&nbsp;</sup>and it could still be downloaded from a variety of 3rd-party websites including archive.org.<br><br>There is actually very little difference between versions 2011 and 2012. &nbsp;The main difference is that DeltaSync support was removed from version 2012 because it had also been removed from Microsoft servers and replaced by Exchange ActiveSync, so Hotmail could only be read in IMAP and not POP3 mode. &nbsp;For this reason many users stayed on version 2011 and deliberately did not allow any more Windows Updates for it when they moved to Windows 7 and installed it. &nbsp;One thing that needed to be done in GMail for the now discontinued Live Mail to work was to go into the GMail user settings in webmail and instruct it to recognise non-secure email clients. &nbsp;GMail and probably also many other email providers treat Windows Live Mail as an insecure email client.<br><br>I faced this whole dilemma when I migrated my ageing Father from Windows 98SE to XP and then to 7. &nbsp;I opted for Windows Live Mail in Windows 7 and imported his old Windows XP Outlook Express DBX files. He got to grips with it quite quickly despite the slightly different interface and more sluggish response to download POP3 messages from 3 email accounts and even adapted to the "ribbon" toolbar in the 2011 version after tweaking the more faded pastel-shaded "skin" to a more solid looking interface.<br><br>I found myself facing the same dilemma when Windows 7 was being replaced by Windows 10. &nbsp;I would most likely have installed Windows Live Mail 2011 on a new Win10 PC for my Father and imported his messages from the Win7 computer, but his general health and faculties began to take a downhill slope and I decided to leave him on Win7 with Live Mail 2011 until his health deteriorated and he died four years ago.<br><br>You mentioned that your Mother is over 80. &nbsp;This doesn't necessarily mean that she is either infirm or that she isn't as sharp as she was 5 or 10 years ago, however (sorry to be blunt here) you have to weigh up whether it's worth subjecting her to a radical change of email client now or in the near future.<br><br>If your Mother does NOT have a Hotmail account AND IF you can find an installation package for Windows Live Mail 2012 (or the full Windows Essentials 2012 suite), then I would probably be inclined to install that on the Windows 10 computer and import her (presumably Windows Live Mail in Win7) emails into it to see how it goes. &nbsp;If she needs to download Hotmail messages and IMAP is too confusing, then Windows Live Mail 2011 (or the full Windows Essentials 2011) would be needed. &nbsp;When installing the full Windows Essentials package there is a custom installer option where you can pick the components you need. &nbsp;From memory there was one application that was a mandatory installation even if you only wanted the Live Mail application.<br><br>Vadim Rapp has mentioned "OE Classic" as an alternative. &nbsp;I think this is the program he is referring to:<br><a href="https://www.oeclassic.com/" rel="ugc">https://www.oeclassic.com/</a><br>The aspect of it that is most important to me is that they say it supports the "import/export of standard EML files", as would be created by Windows Live Mail. &nbsp;The only downside of this is how much longer will other email clients be able to import *.EML files? &nbsp;I suspect that installed email clients are on the way out in favour of webmail and mobile apps anyway, so perhaps it won't matter in the longer term. &nbsp;At $25 I am actually very inclined to buy it and test it out for myself.
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IT Professional, Freelance Journalist, Certified Editor

Andrew Leniart

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<strong>@rindi</strong><br><br><blockquote><em>I'd recommend staying with Thunderbird. It is by far the best E-Mail Client available. Besides, it is OpenSource, &amp; OpenSource is always better than other options.</em></blockquote><br>That statement shows an incredibly irrational bias towards any commercial software solution. If OpenSource is always better than other options, I'm curious why you would be using Windows instead of some flavour of Linux as your OS?<br><br>As for claiming that Thunderbird is the "best email client available," I would remind you that best is a highly subjective term. There are many around that dislike Thunderbird and so far as they're concerned, for very good reasons too. Horses for courses.<br><br><blockquote><em>IMap is always better</em></blockquote><br>Sorry, but that's plain garbage.<br><br><blockquote><em>and because the mails stay on the server, you can access them using other devices, for example Smart Phones etc.</em></blockquote><br>I collect several POP emails on my Windows Desktop, Laptop, MAC, iPhone, and iPad without a problem and can't recall the last time I had an email related problem. For those accounts that need it, I also have sent emails across all devices as well. Perhaps you just have difficulties getting your head around how to configure a POP account properly?<br><br><blockquote><em>Pop is really an ancient protocol that shouldn't be used these days.</em></blockquote><br>My <strong>9</strong><strong>&nbsp;POP email accounts</strong> that I've been running in this configuration for well over a decade (to several different mail servers at the same time) would beg to disagree with you. IMAP is most certainly "not" best for everyone's needs.<br><br>POP is a far less complex protocol to use, <strong>particularly for elderly people</strong>, who would very rarely (if ever) require constant access to their email account on several devices at the same time.<br><br>I'd even go so far as to guess that the vast majority of the elderly continue to curse the day that smartphones were invented and large buttoned phones disappeared, so there would be no distinct advantage to them using an IMAP account at all.<br><br>Further, POP continues to have advantages that other protocols such as IMAP quite simply, do not allow for. It's also an unarguably, far less "problematic" protocol to use as it does not require a continual connection to a mail server.<br><br><a href="https://filedb.experts-exchange.com/incoming/2021/06_w24/1562819/pop.png" rel="ugc"><img src="https://filedb.experts-exchange.com/incoming/2021/06_w24/1562819/pop.png" class="fr-fic fr-dii"></a><br><br>I can store all of the above email accounts in a single PST data file, Try doing that with IMAP.<br><br>I also utilise IMAP for certain email accounts as well, depending on circumstances and needs. There is simply no such thing as a "best" solution that will suit everyone's requirements. To say otherwise only serves to push some type of irrational and personal agenda.<br><br>Cheers.
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pop.png

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Hello All,<br>I'm sorry but reading BillDL's comment, I just realized my mistake : my mother's current PC is under Windows XP, not Windows 7. Not sure this makes a huge difference here, but I really apologize for that. I haven't yet gone through all your replies in detail but I will and then let you know. Have to say I'm impressed getting that much replies in such a short period of time, wasn't expecting this. Thank you so much<br><br>
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Hi Eric,<br><br><blockquote><em>my mother's current PC is under Windows XP, not Windows 7</em></blockquote><br>Thanks for clarifying that as it makes a lot more sense. The info only changes my <a href="#a43298438" rel="ugc" class="scroll">previous comment</a> in one way, and that's where Outlook Express will be storing its DBX files. On Windows XP, you'll find them here:<br><br>C:\Documents and settings\User\Local Settings\Application Data\Identities\{Letters and Numers}\Microsoft\Outlook Express<br><br>Everything else I stated remains the same.<br><br>Best, Andrew
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I can't agree with with the above. You don't need a constant internet connection with iMap if you have already read a message and just need look at it again, as it gets cached locally. You only require the connection for new messages, and for those you also need an active connection when using Pop. So that is really no argument against iMap.<br><br>Why would I want to organise my eMails in one pst file? I don't use Outlook, so pst files are of no use to me at all. But I could easily copy my Thunderbird profile to another PC or device, where I have setup 3 iMap accounts, and that is of no problem at all. Besides that, as I mentioned earlier, that isn't even necessary, as everything stays on the servers. I really don't need local copies of everything.<br><br>Of course you can setup the Pop account to leave the messages on the server, but that is not the default setup of most mail clients and therefore requires extra configuration. That exactly is something you wouldn't expect elderly people to know how to do. Besides that, Pop only downloads the inbox. If you have other folders on the server where you organize your eMail, you need iMap or other protocols, but not Pop to access those folders.<br><br>My mother is close to 90. My dad recently turned 90. They use a PC running Linux and thunderbird setup for iMap. They have no problem with that. They also have an iPad and an Android Tablet where the Mail clients are also setup to use iMap and so they have access to the same eMails they can see on the PC, along with all sent, drafts etc. folders. They also have Android Smartphones, and at least my mother wouldn't want to even consider not having such a phone, and also their mail clients are setup with iMap, so also there they have direct access to all eMail folders. So I also can't agree to your argument that elderly people are against using smartphones.
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<strong>@rindi</strong><br><br>I assure you I wasn't looking for you to agree with my statements, nor to have a debate about them.<br><br>Rather, I just considered most of the advice you were giving the OP was either plain wrong and/or overly biased. I felt some balanced clarity was needed to dispel many of the statements you made, so I provided it.<br><br>Cheers.
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Nothing i said was plain wrong. So to that i must completely dissagree. I do agree that some things may be biased, but that is to be expected in a question asked in this way. It asks for opinions, and all opinions are biased.
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Eric89,<br />
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Any reason you aren't taking a look at the Windows Mail app bundled with Windows 10? &nbsp;That would seem like a logical choice in your situation, the move from Outlook Express to Windows Mail shouldn't be hard. &nbsp;Easier than Outlook Express to Thunderbird in my opinion. &nbsp;And that's not because I don't like Thunderbird, because I do, and personally use both Thunderbird and Outlook 2019.<br />
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Also, you mentioned wanting to stay with POP3, any specific reason for that? &nbsp;If so it might be relevant to the mail client selection. &nbsp;I think IMAP is the more common config these days, and sometimes a bit more supported by a mail and internet providers. &nbsp;Speaking of which, who hosts her email, is it a main stream player, or something else?<br />
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~bp
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Do NOT go to Windows Mail. &nbsp;You don't know when they'll change it or remove support.<br><br>There's also OE Classic Pro if you really must maintain the same interface.<br><a href="https://order.shareit.com/product?vendorid=200282007&amp;productid=300915794&amp;affiliateid=200283878" rel="ugc">https://order.shareit.com/product?vendorid=200282007&amp;productid=300915794&amp;affiliateid=200283878</a><br><br>I would suggest teaching her to use Thunderbird. &nbsp;It's not going to change or become obsolete any time soon. &nbsp;It's still supported for security patching indefinitely, until they announce otherwise. &nbsp;It's not going to get feature updates or feature changes for a very, very long time.
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Hello All and sorry for my delayed response ...<br>&nbsp;<br>So Outlook Express no longer available, this for sure is valuable information.<br>&nbsp;<br>I will then go fo Thunderbird, as at least I'm familiar with that one, and I will maintain pop3, basically for the reasons mentionned by Andrews, and also because I know a bit my mother’s habits.<br>&nbsp;<br>From your comments, my understanding is that I should then go through the following steps:<br>1 - (on new PC) remove my pop3 accounts from Thunderbird – do I need to delete some files/folders or just suppress the account through the interface<br>2 - (on new PC) configure my mother’s pop3 account<br>3 - copy her OE .dbx files from her old PC (C:\Documents and settings\User\Local Settings\Application Data\Identities\{Letters and Numers}\Microsoft\Outlook Express) over to the new PC – into any temporary folder ?<br>4 - (on new PC) point the Thunderbird import function to the .dbx<br>&nbsp;<br>Does that sound good ?<br>&nbsp;<br>Also my mother leaves far away from me: &nbsp;I can access her PC with teamviewer or supremo, but for the actual PC replacement I will go visit her in 3 weeks. Therefore I guess that I should do steps 1+2 before my visit, and steps 3+4 during my visit, correct ?<br>&nbsp;<br>Many many thanks for all your help.&nbsp;<br>&nbsp;
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Hi Eric<br><br>As you have said, you know your own Mother's habits and technical abilities better than anybody, so you are better equipped to decide what will be easiest and most comfortable for her to switch to better than any of us do.<br><br>It is a VERY long time since I last used Thunderbird, and when I did I installed it on <u>the same</u> Windows 98SE or XP computer that I had been using Outlook Express on. &nbsp;From memory exactly the same thing happened then as happens when you install, for example Firefox, on a computer and open it for the first time. &nbsp;It prompted me to import my messages, address book and settings from another email client the same as Firefox would prompt to import Internet Explorer's favorites and settings. &nbsp;When I did that all those years back I am sure it all went fluently as is shown in the screenshots here: <a href="https://www.pstfixtool.com/export-outlook-express-to-thunderbird.html" rel="ugc">https://www.pstfixtool.com/export-outlook-express-to-thunderbird.html</a>. &nbsp;It is possible that the folder structure was not accurately replicated on importing the emails into Thunderbird, and that it didn't recognise the separate folders created in the Windows Address Book (C:\Documents and Settings\&lt;username&gt;\Application Data\Microsoft\Address Book\&lt;username&gt;.wab) when that was imported to create Thunderbird contacts.<br><br>I have looked through a few articles and forum discussions about whether it is possible to import Outlook Express emails, Address Book, etc from DBX files on temporary storage into Thunderbird installed <u>on another computer</u>. &nbsp;It's hard to know whether the information I am seeing is written specifically to sell a DBX to Thunderbird MBOX file conversion program, or whether the information is accurate, but initial indications are that you MIGHT not be able to steer Thunderbird's import function to a random folder of DBX files. &nbsp;It is possible that the Wizard that shows on first use after installing Thunderbird might only be able to look in known folders, but that running the import function later might allow you to do so. &nbsp;This is something I do not know with absolute certainty because I do not have the means to do so.<br><br>When you are next remotely connected to your Mother's computer create a new folder in Outlook Express. &nbsp;Send a new email from there to your own email address. &nbsp;Once sent, move that newly sent message from the Sent Items folder into your new folder. &nbsp;Close Outlook Express, open the Store Folder in Windows Explorer, and locate the new DBX file named after the new folder you created in Outlook Express. &nbsp;The file will be small enough to copy quickly to your own computer and you can run through the import process for yourself to see if it works. &nbsp;I would also grab a copy of the *.WAB Address Book file while you are in there <u>and also</u> open the Address Book and Export it to a *.CSV file as a backup that is quite universally importable to multiple email programs.<br>File &gt; Export &gt; Other Address Book &gt; "Text File (Comma Separated Values)" &gt; Export.<br>Browse to a folder and give it a file name, making sure "Save as type" is "Comma Separated Values (.CSV)".<br>It will then lead you through "mapping" options where you choose the column headers you want to include in the CSV file. &nbsp;You will be acquainted with how many of the fields your Mother generally populates in her Address Book.
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follow the suggestions here : &nbsp;<br><a href="http://kb.mozillazine.org/Import_from_Outlook_Express#:~:text=There%20are%20two%20simple%20ways,%2C%20address%20books%2C%20and%20settings." rel="ugc">Import from Outlook Express - MozillaZine Knowledge Base</a>&nbsp;<br>Bill - you're a supersonic typer...
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Thank you very much for your further responses, you guys are incredibly helpfull.<br><br><strong>BillDL</strong>,<br>I will make this test you suggest, thanks for the idea.<br><br><strong>Nobus</strong>,<br>The instructions in the link you provide a very short, which is good, but they assume TB and OE are on the same system, don't they ?<br><br><strong>Andrew</strong>,<br>This probably doesn't change anything, but remind that PC1 is XP, not 7.<br>I definitely want to pre-configure what possible before my visit to my mom, so setting the email account to leave messages on the servers sounds like an brilliant idea, that way I can work here and now without interfering on PC2 which<br>she will be still using until I come to visit her.<br>One last thing: there might be a confusion on step1, when I talked about deleting files and folders I was referring to PC2, which was my former PC and on which I still have my &nbsp;former pop3 accounts configured - sorry for the confusion.<br><br>So here are my thought so far ... I need to digest this a bit further and will then try to summary so (if that's ok) you can confirm I have understood everything well.
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As a note, it looks like everybody assumes that the old mail needs to be preserved/imported. Maybe it's not the case, and the only thing that needs to be done is to specify mail account settings. In the several instances where I was helping older folks to migrate to newer mail, nobody ever wanted old mail.
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Andrew - tx for jumping in and clearing up my part
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Hello,<br>&nbsp;<br>To answer Vadim Rapp’s comment: it’s a good thing that you ask, but yes, my mom would like to preserve her current mails, it contains photos and stuff, and basically she hates deleting mails 😊 <br>&nbsp;<br>So to summarize here is the process I now plan to follow:<br>&nbsp;<br>PC-1 is Windows XP with OE configured with my mom’s pop3 account<br>PC-2 is Windows 10 with Thunderbird already installed and configured with my own pop3 accounts<br>&nbsp;<br><u>Before my visit</u><br>&nbsp;<br>1 - Remove my personal pop3 accounts and related database files from PC-2 (see&nbsp;<a href="https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data" rel="ugc nofollow">Profiles - Where Thunderbird stores your messages and other user data | Thunderbird Help (mozilla.org)</a>)<br>2 - Configure the pop3 account on PC-1 to "leave mail on the server"<br>3 - Configure my moms pop3 account on PC-2 and set it to "leave mail on the server"<br>4 - Test 1 : send an email to my mom, it should be received on both PC-1 and PC- 2 &nbsp;<br>5 - Test 2<br><ul><li>on PC-1 create an OE folder, move 1 mail inside, close OE, copy the corresponding dbx file to a temporary folder on PC-2</li><li>test the import function on PC-2 then remove the temporary folder and the new created Thunderbird folder&nbsp;</li></ul>&nbsp;<br><u>During my visit</u><br>&nbsp;<br>1 - Copy the entire Outlook Express branch of folders from PC-1 (C:\Documents and settings\User\Local Settings\Application Data\Identities\{Letters and Numers}\Microsoft\Outlook Express) to a temporary folder on PC-2<br>2 - Point the Thunderbird import function on PC-2 to the temporary folder and proceed with the import (separately mail, address book and settings as mentionned in&nbsp;<a href="http://kb.mozillazine.org/Import_from_Outlook_Express#:~:text=There%20are%20two%20simple%20ways,%2C%20address%20books%2C%20and%20settings." rel="ugc">Import from Outlook Express - MozillaZine Knowledge Base</a>)<br>3 - Delete the temporary folder on PC-2<br>4 - Remove the setting to "leave mail on the server" on PC-2<br>5 - Remove the setting to "leave mail on the server" on PC-1 and actually remove the pop3 account on PC-1<br>&nbsp;<br>Does this look all good now ?<br><br>Thanks again for all your help, this will make me save so much time
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Sounds good to me Eric.&nbsp; Hope it all goes smoothly for you and your Mother.
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Perfect, thank you so much.<br>I'm not so much familiar with experts-exchange anymore, but I assume I should close this topic now.<br>Or is it better to leave it open in case I encounter some difficulties during the preparation steps before my visit ?
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<blockquote><em>I'm not so much familiar with experts-exchange anymore, but I assume I should close this topic now. </em>&nbsp;</blockquote><br>You can mark comments as solutions for those comments you considered lead to you solving your problem (or helpful if you only found them to be helpful) and then raise a new question if you run into problems.<br><br>Alternatively, you can leave the question open and raise more issues.<br><br>Multiple comments can be selected as Helpful or a Solution now so it's really up to you. There are benefits to both ways. Raising a new question will give the benefit of getting fresh eyes on whatever problem you might strike along the way though.<br><br>Up to you.
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OK, I will keep it open then, and hurry up with the preparation of the PC.
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Hi again,<br><br>Hope you guys are still there :-)<br><br>I have been through the different preparation steps, and so far everything went well, but when doing what we previously called "test 2" I have difficulties with the import of the .dbx on PC-2.<br><br>When I go to Thunderbird &gt; Tools &gt; Import ... it opens the import wizard, where I can choose between importing everything or more specifically the messages, address book, parameters...<br><br>When I then go for importing everything, it says there is no application from which to import. If I go for importing messages, it proposes only "Becky! Internet Mail" and "Outlook", and when I then choose Outlook it ends again with a message saying the right appliication is missing<br><br>How can I import a .dbx file ?<br><br>Thanks
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Hi Andrew<br><br>For the first option, if I understand this right, the utility will change my current .dbx into a .mbox file. If so I will have the same problem i.e. how do I then get Thunderbird to prompt me for the location of the .mbox ?<br><br>Also I would prefer to avoid the second option, it looks complicated, especially I do not understand how you then transfer from Thunderbird XP to Thunderbird on Win10.<br><br>Sorry if I miss something here<br>Thanks for your help
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Hi Andrew<br>I have tested the conversion utility and it works fine.<br>So this time I'm all good and can close this topic.<br>Thank you for helping me from the beginning to the end.<br>Eric<br><br>
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You're very welcome Eric. <br><br>Glad everything worked out well for your mum and that I was able to help step you through the process.<br><br>Best, Andrew
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Hello,<br>I am preparing a new PC for my mom, and could value some custom directions on how to proceed regarding her email.<br>- Her current PC has Windows 7 and outlook express configured with her mail in pop3<br>- Her new PC (the one I am preparing for her right now) is also my former PC, which I used until last year: it has Windows 10 and Thunderbird, which is still configured with my own emails, all in pop3.<br>For this new PC, I hesitate between keeping the currently installed Thunderbird, or rather go for outlook express. She is over 80, so it would be better if her environment doesn’t change too much, but I also would like the migration of her mail to be as simple and safe as possible. Your advise here would be very nice. <br>And once choosen the better email client, what steps should I perform to migrate her mail to the new PC ? &nbsp;In any case I want her to keep a pop3 configuration. <br>Thanks for your help
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Hello,
I am preparing a new PC for my mom, and could value some custom directions on how to proceed regarding her email.
- Her current PC has Windows 7 and outlook express configured with her mail in pop3
- Her new PC (the one I am preparing for her right now) is also my former PC, which I used until last year: it has Windows 10 and Thunderbird, which is still configured with my own emails, all in pop3.
For this new PC, I hesitate between keeping the currently installed Thunderbird, or rather go for outlook express. She is over 80, so it would be better if her environment doesn’t change too much, but I also would like the migration of her mail to be as simple and safe as possible. Your advise here would be very nice.
And once choosen the better email client, what steps should I perform to migrate her mail to the new PC ?  In any case I want her to keep a pop3 configuration.
Thanks for your help

What email client should I install and what are the steps to migrate ?

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

Thunderbird is an email, newsgroup, news feed, and chat (XMPP, IRC, Twitter) client that supports POP and IMAP and LDAP address completion. The vanilla version is not a personal information manager, although the Mozilla Lightning extension adds PIM functionality. Thunderbird can manage multiple email, newsgroup, and news feed accounts and supports multiple identities within accounts. Features such as quick search, saved search folders, advanced message filtering, message grouping, and labels help manage and find messages. Thunderbird incorporates a Bayesian spam filter, a whitelist based on the included address book, and can also understand classifications by server-based filters such as SpamAssassin. Extensions allow the addition of features.

Thunderbird

Installation is the act of making a computer program program ready for execution. Because the process varies programs often come with a specialized program responsible for doing whatever is needed for their installation. Installation may be part of a larger software deployment process. Cross platform installer builders that produce installers for Windows, Mac OS X and Linux include InstallAnywhere, InstallBuilder and Install4J. Installers for Microsoft Windows include Windows Installer, InstallShield, and Wise Installation Studio; free installer-authoring tools include NSIS, IzPack, Clickteam, InnoSetup, InstallSimple and WiX. Mac OS X includes Installer, and also includes a separate software updating application.

Installation

Interactions between email servers and clients are governed by email protocols. The three most common email protocols are POP, IMAP and MAPI. Most email software operates under one of these (and many products support more than one).  The correct protocol must be selected, and correctly configured, if you want your email account to work.

Email Protocols

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.

Windows 7

An email client, email reader or more formally mail user agent (MUA) is a computer program used to access and manage a user's email. A web application that provides message management, composition, and reception functions is sometimes also considered an email client, but more commonly referred to as webmail.