troubleshooting Question

Mozilla Firefox Cant Load Google

Avatar of epmmis
epmmis asked on
GoogleWeb BrowsersFirefox
6 Comments1 Solution26 ViewsLast Modified:
I am having an issue with Firefox within my network. Firefox worked fine loading webpages when running v85. It was recently updated to v88 and since then google will not load consistently. It is the default search provider for most users so any search done from the address book yields no results. No error messages are occurring. It simply tries for about 30 seconds and then just stops. I am not using a proxy and the system has direct access out to the internet. All other browsers are working fine. If I downgrade to v85 it will resume working, but doing this large scale would be quite the challenge. I have tried removing all policies being deployed by GPO as well and this has not seemed to help. Cache has been deleted and Refresh of Firefox has also been done. I also tried updating again to v89 to see if a change in the later release would correct it, but issues still persists. Open to any suggestions at this point.

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