troubleshooting Question

Problems with Mapped Drives After Windows 10 Upgrade

Avatar of Chip Levinson
Chip LevinsonFlag for United States of America asked on
Windows 10StorageWindows OSNetworking* mapped drive
13 Comments1 Solution42 ViewsLast Modified:
So I just upgraded my desktop PC from Windows 7 Pro to Windows 10 Pro.  My PC is on a network with a 2012 Server and a Synology network attached storage device.  I have three folders on my server and four folders on my NAS mapped as drives on my desktop.

No matter what I seem to try, every time I reboot my PC my server mapped drives show up fine but I cannot access my NAS mapped drives. All mapped drives show in in Explorer, but when I click on one from the NAS Explorer spins for a while then says it cannot connect to the device.  I need to go to "Disconnect Mapped Drives", wait for all my mapped drives to show, then select and disconnect the NAS drives, then remap them.

On my NAS itself, I still have the default admin account (which I would like to disable for security reasons), and a login tied to my Windows security credentials.  I logged into the NAS over the web on the admin account and created a new account, lets call it ChipNew, and added it to the administrator group.  When I go to map the network drives on my desktop, I select "use other credentials" and try to use the new account.  Here is where the problem lies.  The drive will map fine with the ChipNew account.  Explorer will not allow me to check the box that says "remember these credentials".  I check it and Windows unchecks it.  So it does not save the credentials and that is why I believe I have problems on reboot.

I tried running Explorer with admin rights, I still cannot check the box to remember credentials.  I very much want to use ChipNew so I can disable admin.  Any advice?  I am pretty sure admin does not save either, but will double-check this.
Join our community to see this answer!
Unlock 1 Answer and 13 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 13 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros