Outlook 365 Emails Received Are Cut Off
I been receiving some emails in my Outlook 365 that are cut off. I can not see or make out what the image is unless I go the web mail then it shows clearly there as it should. See screen capture.
I would like to know what is causing this problem and what is the solution to fix it? Image 1 is missing " problems " at the end of the sentence from the description.
Thank you,
Basem Khawaja
I would like to know what is causing this problem and what is the solution to fix it? Image 1 is missing " problems " at the end of the sentence from the description.
Thank you,
Basem Khawaja
Last Comment
ASKER
Andrew,
Thank you for your input. I will wait to see if anyone else have a different input.
Thank you,
Basem Khawaja
Thank you for your input. I will wait to see if anyone else have a different input.
Thank you,
Basem Khawaja
Does it make a difference if you pop the message out to its own full screen window view?
What happens if using the mouse you hover over the two positions?
if you go to another message and then return, does it make a difference.
Outlook has the capability to render HTML, but it might run into issues in terms in reformating the display when the initial space is not sufficient.
It seems that the rendering allowed for two image buttons, but as it was near the end, their space needs exceeded the available space.
What happens if using the mouse you hover over the two positions?
if you go to another message and then return, does it make a difference.
Outlook has the capability to render HTML, but it might run into issues in terms in reformating the display when the initial space is not sufficient.
It seems that the rendering allowed for two image buttons, but as it was near the end, their space needs exceeded the available space.
ASKER
Arnold,
"Does it make a difference if you pop the message out to its own full screen window view?"
No it does not.
"What happens if using the mouse you hover over the two positions?"
See image below.
if you go to another message and then return, does it make a difference?
No it does not.
"Outlook has the capability to render HTML, but it might run into issues in terms in reformatting the display when the initial space is not sufficient.
It seems that the rendering allowed for two image buttons, but as it was near the end, their space needs exceeded the available space. Outlook has the capability to render HTML, but it might run into issues in terms in reformatting the display when the initial space is not sufficient.
It seems that the rendering allowed for two image buttons, but as it was near the end, their space needs exceeded the available space."
You lost me here! I am not quiet sure I understand what you wrote here.
Arnold, do you know what is the proper technical description to the problem I am having here?
Thank you,
Basem Khawaja
"Does it make a difference if you pop the message out to its own full screen window view?"
No it does not.
"What happens if using the mouse you hover over the two positions?"
See image below.
if you go to another message and then return, does it make a difference?
No it does not.
"Outlook has the capability to render HTML, but it might run into issues in terms in reformatting the display when the initial space is not sufficient.
It seems that the rendering allowed for two image buttons, but as it was near the end, their space needs exceeded the available space. Outlook has the capability to render HTML, but it might run into issues in terms in reformatting the display when the initial space is not sufficient.
It seems that the rendering allowed for two image buttons, but as it was near the end, their space needs exceeded the available space."
You lost me here! I am not quiet sure I understand what you wrote here.
Arnold, do you know what is the proper technical description to the problem I am having here?
Thank you,
Basem Khawaja
The design of the HTML and the resolution of your display are mismatched.
Try this while the message is open, hold down the control key and hit the - key to reduce the size of text on the message, see if it makes a difference.
The web based rendering o the message adapts within the browser.
The way Putlook renders, processes the HTML and uses theIE might be what distorts the display of the message content.
The message in new Window, and in full screen, maximized?
Try this while the message is open, hold down the control key and hit the - key to reduce the size of text on the message, see if it makes a difference.
The web based rendering o the message adapts within the browser.
The way Putlook renders, processes the HTML and uses theIE might be what distorts the display of the message content.
The message in new Window, and in full screen, maximized?
Look at outlook appearance and reading messages settings.
ASKER
Arnold,
"The design of the HTML and the resolution of your display are mismatched. The design of the HTML and the resolution of your display are mismatched."
How do I make them the same? Where is the HTML resolution at?
"Try this while the message is open, hold down the control key and hit the - key to reduce the size of text on the message, see if it makes a difference."
I was unable to increase the size or decrease it,
"The web based rendering o the message adapts within the browser."
When I clicked on the images they opened in a normal fasion in my Brave Browser. See image attached below.
"The way Putlook renders, processes the HTML and uses the IE might be what distorts the display of the message content."
I am not understanding what you are mentioning here????
The message in new Window, and in full screen, maximized?
It doesn't make any difference. It remains as is.
"Look at outlook appearance and reading messages settings."
Can you be more specific please?
Thank you,
Basem Khawaja
"The design of the HTML and the resolution of your display are mismatched. The design of the HTML and the resolution of your display are mismatched."
How do I make them the same? Where is the HTML resolution at?
"Try this while the message is open, hold down the control key and hit the - key to reduce the size of text on the message, see if it makes a difference."
I was unable to increase the size or decrease it,
"The web based rendering o the message adapts within the browser."
When I clicked on the images they opened in a normal fasion in my Brave Browser. See image attached below.
"The way Putlook renders, processes the HTML and uses the IE might be what distorts the display of the message content."
I am not understanding what you are mentioning here????
The message in new Window, and in full screen, maximized?
It doesn't make any difference. It remains as is.
"Look at outlook appearance and reading messages settings."
Can you be more specific please?
Thank you,
Basem Khawaja
I could be wrong, but it looks to me like Outlook is only downloading a part of the image and bombing out before completing the download. The cause could be a flaky internet connection to the IMAP mail server. I'm not sure though so it will be interesting to see what others think.