troubleshooting Question

User can log into their account but the same password does not work to log into Micrososft 365

Avatar of Bert2005
Bert2005Flag for United States of America asked on
Microsoft 365Active DirectoryOS SecurityWindows 10Windows OS
10 Comments2 Solutions17 ViewsLast Modified:
I have two VMs. One is the RDS server which all users log into. The other is the Windows Servers Essentials running AD/DC. I have set a user's password, and it works fine when she logs into RDS from her desktop.

When she tries to login to O365 of her account, she cannot and she can't reset her password because the administrator has not set that up. Even if she does reset her password, would she change it her current password. Sorry, I am just confused.
Join our community to see this answer!
Unlock 2 Answers and 10 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 10 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros