asked on 6/14/2021

Exchange Server - Tagging External Emails ("External")

Hi All,

I have created Transport Rule for Tagging External Emails as per the attached.
But the word " External" keep adding to our email conversation like below:

FW: “[EXTERNAL]”-Re: “[EXTERNAL]”-RE: “[EXTERNAL]”-Exchange Rule for External Subject Option

Please guide me on how to fix this.

Thanks

External-Email.JPG

Exchange

Last Comment

Seth Simmons

7/15/2021

Bembi

6/14/2021

Hello,
the transport rule injects the word [EXTERNAL] into the subject line.
If a user repsonses, Outlook repeates the actual subject line an puts its own in front of it (default).

So you have some options in Outlook (Tools - Options - Email) how Outlook interacts with this.
As far as not set via policy, I guess you do not have really influence on this setting.

The only chance I would see is to create another transport rule to filter is out again.

ASKER CERTIFIED SOLUTION

Robert

6/14/2021

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Seth Simmons

7/15/2021

No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: 'Robert' (https:#a43301739)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
Experts-Exchange Cleanup Volunteer

Exchange Server - Tagging External Emails (&quot;External&quot;)

Exchange Server - Tagging External Emails ("External")