troubleshooting Question

Specific user profile can't detect 2nd monitor in Windows 10

Avatar of John Wooten
John WootenFlag for United States of America asked on
Windows 10Windows OSDisplays / Monitors
7 Comments1 Solution18 ViewsLast Modified:
Created a new domain user by copying an existing administrator profile. Logged in on a workstation being used by the original administrator account. Windows 10 easily detects and configures 2 monitors. Switch user profile to the new profile that was copied and it will only detect a single monitor - this is on the same workstation. When you toggle between the 2 users the original administrator profile sees 2 monitors and the copied profile sees only 1 and will not detect a 2nd monitor at all. This is a Server 2012 Essentials environment and domain.
ASKER CERTIFIED SOLUTION
John Wooten
IT Support Tech

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