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Kibana running on ubuntu is timing out and not running on windows browser

Hi Experts,
       I have Elasticsearch 5.6.16 and Kibana 5.6.16 running on ubuntu 18.  I am not able to run Kibana on an windows browser.  The application is running with many docker containers

I had checked the logs for Nginx, Elasticsearch, Kibana on Linux it is working fine.

Please find below the settings of Nginx.conf

    #initially kibana was not password protected. now it works inside nginx firewall and password protected
    location /kibana {
        auth_basic "Kibana";
        auth_basic_user_file /etc/nginx/kibana_htpasswd;
        proxy_pass http://localhost:5601/ ;
        rewrite /kibana/(.*) /$1 break;

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I had set a password to access Kibana on the browser

$ sudo apt install apache2-utils
$ sudo htpasswd -c /etc/nginx/kibana_htpasswd kibana
New password:
Re-type new password:
Adding password for user kibana

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Please find below the Elasticsearch setting from elasticsearch.yml
http.port: 9200

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Please find below the Kibana settings from Kibana.yml

server.port: 5601 "localhost"
server.basePath: "/kibana" "territorystories1804.local"
elasticsearch.url: "http://localhost:9200"

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Please find below the netstat results

ubuntu@ip-10-21-36-40:~$ sudo netstat -tulpen
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       User       Inode      PID/Program name
tcp        0      0*               LISTEN      113        28447      1010/node
tcp        0      0    *               LISTEN      0          21201      1197/nginx: master
tcp        0      0*               LISTEN      0          21273      1156/containerd
tcp        0      0 *               LISTEN      101        18022      834/systemd-resolve
tcp        0      0    *               LISTEN      0          21193      1196/sshd
tcp        0      0*               LISTEN      112        29423      2829/postgres
tcp6       0      0         :::*                    LISTEN      111        31767      1157/java
tcp6       0      0 :::8080                 :::*                    LISTEN      0          25670      1733/docker-proxy
tcp6       0      0         :::*                    LISTEN      111        28586      1157/java
tcp6       0      0 :::8182                 :::*                    LISTEN      0          24464      1677/docker-proxy
tcp6       0      0 :::22                   :::*                    LISTEN      0          21195      1196/sshd
udp        0      0 *                           101        18021      834/systemd-resolve
udp        0      0*                           100        528102     804/systemd-network

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When I try to access Kibana using curl from ubuntu, I got the following results

ubuntu@ip-10-21-36-40:~$ curl -v -u kibana:****** localhost:5601
* Rebuilt URL to: localhost:5601/
*   Trying
* Connected to localhost ( port 5601 (#0)
* Server auth using Basic with user 'kibana'
> GET / HTTP/1.1
> Host: localhost:5601
> Authorization: Basic a2liYW5hOldlbGNvbWVAMTIz
> User-Agent: curl/7.58.0
> Accept: */*
< HTTP/1.1 200 OK
< kbn-name: kibana
< kbn-version: 5.6.16
< cache-control: no-cache
< content-type: text/html; charset=utf-8
< content-length: 231
< accept-ranges: bytes
< Date: Thu, 17 Jun 2021 04:42:39 GMT
< Connection: keep-alive
<script>var hashRoute = '/kibana/app/kibana';
var defaultRoute = '/kibana/app/kibana';

var hash = window.location.hash;
if (hash.length) {
  window.location = hashRoute + hash;
} else {
  window.location = defaultRoute;
* Connection #0 to host localhost left intact

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When I tried the following command for Kibana on ubuntu using curl I got the following results

ubuntu@ip-10-21-36-40:~$ curl http://localhost:5601/api/status
{"name":"","version":"5.6.16","buildNum":15690,"buildSha":"e4c8b3e8245cbf4f81d0d31476c61125e366c2d9","uuid":"c3244f3e-b8fe-4ee5-8e69-49e743cb037b","status":{"overall":{"state":"green","title":"Green","nickname":"Looking good","icon":"success","since":"2021-06-17T03:30:26.425Z"},"statuses":[{"id":"ui settings","state":"green","icon":"success","message":"Ready","since":"2021-06-17T03:30:39.656Z"},{"id":"plugin:kibana@5.6.16","state":"green","icon":"success","message":"Ready","since":"2021-06-17T03:30:26.425Z"},{"id":"plugin:elasticsearch@5.6.16","state":"green","icon":"success","message":"Kibana index ready","since":"2021-06-17T03:30:39.655Z"},{"id":"plugin:console@5.6.16","state":"green","icon":"success","message":"Ready","since":"2021-06-17T03:30:26.693Z"},{"id":"plugin:metrics@5.6.16","state":"green","icon":"success","message":"Ready","since":"2021-06-17T03:30:26.729Z"},{"id":"plugin:timelion@5.6.16","state":"green","icon":"success","message":"Ready","since":"2021-06-17T03:30:27.291Z"}]},"metrics":{"heapTotal":[[1623905124287,62169088],[1623905119286,62169088],[1623905114285,62169088],[1623905109283,62169088],[1623905104282,62169088],[1623905099280,62169088],[1623905094278,62169088],[1623905089276,62169088],[1623905084275,62169088],[1623905079274,62169088],[1623905074272,62169088],[1623905069271,62169088]],"heapUsed":[[1623905124287,53173008],[1623905119286,53481344],[1623905114285,53798016],[1623905109283,53113048],[1623905104282,53429888],[1623905099280,53733576],[1623905094278,53051416],[1623905089276,53357496],[1623905084275,53667040],[1623905079274,52984584],[1623905074272,53297152],[1623905069271,53558336]],"load":[[1623905124287,[0,0,0]],[1623905119286,[0,0,0]],[1623905114285,[0,0,0]],[1623905109283,[0,0,0]],[1623905104282,[0,0,0]],[1623905099280,[0,0,0]],[1623905094278,[0,0,0]],[1623905089276,[0,0,0]],[1623905084275,[0,0,0]],[1623905079274,[0,0,0]],[1623905074272,[0,0,0]],[1623905069271,[0,0,0]]],"responseTimeAvg":[[1623905124287,null],[1623905119286,null],[1623905114285,null],[1623905109283,null],[1623905104282,null],[1623905099280,null],[1623905094278,null],[1623905089276,null],[1623905084275,null],[1623905079274,null],[1623905074272,null],[1623905069271,null]],"responseTimeMax":[[1623905124287,0],[1623905119286,0],[1623905114285,0],[1623905109283,0],[1623905104282,0],[1623905099280,0],[1623905094278,0],[1623905089276,0],[1623905084275,0],[1623905079274,0],[1623905074272,0],[1623905069271,0]],"requestsPerSecond":[[1623905124287,0],[1623905119286,0],[1623905114285,0],[1623905109283,0],[1623905104282,0],[1623905099280,0],[1623905094278,0],[1623905089276,0],[1623905084275,0],[1623905079274,0],[1623905074272,0],[1623905069271,0]]}}

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I am getting timeout on windows browser and with the curl command.
Any help is highly appreciated

Please help me in resolving this issue.

Avatar of dfke


it looks like a firewall or reverse proxy might be blocking communications between Windows and Kibana so check your logs to be sure.

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