troubleshooting Question

New Thinkpad T15 w/Office 365 and bitlocker unlock at startup every boot

Avatar of Jason Johanknecht
Jason JohanknechtFlag for United States of America asked on
Windows 10* Windows 10 updates* BitLockerMicrosoft 365Windows OS
14 Comments1 Solution34 ViewsLast Modified:
I don't have all of the details yet, but I know the laptop is a new Thinkpad T15 with Office 365.  After a Windows update the computer asks for the bitlocker key.  They have the key, but must enter it to unlock the computer every time they boot.  I have not seen the computer first hand yet.  It also apparently removes failed Windows updates during the boot process every time.  Again, second hand information on what is happening.  I can get my hands on the hardware next week.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 14 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 14 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros