troubleshooting Question

New Thinkpad T15 w/Office 365 and bitlocker unlock at startup every boot

Avatar of Jason Johanknecht
Jason JohanknechtFlag for United States of America asked on
Windows 10* Windows 10 updates* BitLockerMicrosoft 365Windows OS
14 Comments1 Solution34 ViewsLast Modified:
I don't have all of the details yet, but I know the laptop is a new Thinkpad T15 with Office 365.  After a Windows update the computer asks for the bitlocker key.  They have the key, but must enter it to unlock the computer every time they boot.  I have not seen the computer first hand yet.  It also apparently removes failed Windows updates during the boot process every time.  Again, second hand information on what is happening.  I can get my hands on the hardware next week.
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