From a performance/capacity perspective, with an RDP Gateway system that previously supported say 100 concurrent users, then with national work from home initiatives, the number of concurrent users trebled to 300 concurrent users with limited warning, what kind of testing can you do from an IT perspective to ensure your system can meet the increased demand, and what particular metrics would you look for/what tools would you use?
If you have ever had to perform a similar exercise, what specific results/measures did you use to agree ‘yes our system can meet the demands of the increased user load’, or ‘no we need to scale up resources to support the demand’?