troubleshooting Question

Share on remote device is not accessible from website hosted on Windows Server 2019

Avatar of Jorge Maldonado
Jorge Maldonado asked on
ASP.NETWindows Server 2019Windows OS
7 Comments1 Solution17 ViewsLast Modified:
Currently, we have a website hosted on a Windows Server 2008 R2 Standard which gets documents (PDF , XML and regular text files mainly) from a share located in a NAS and displays them to our users. We are in the process of replacing such server (hardware) with a new one that has Windows Server 2019 Standard installed. When we put the new server to work, everything works just fine except for one thing, an error is displayed when trying to access the files in the NAS. This issue seems to be general when the share is not local (in the same device/server the website runs). We have defined 2 shares in 2 different servers for testing purposes and the behavior is the same. Also, the share in the NAS has full control privileges for Everyone as well as those for testing.

We are having a hard time with this situation because we are not experts in Windows Server OS. Also, we have search in Google for possible solutions but they are not quite clear for us. The error we get is shown in the below image. I will very much appreciate your feedback to solve our issue.

Jorge Maldonado
Jorge Maldonado

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 7 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 7 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004