troubleshooting Question

Share on remote device is not accessible from website hosted on Windows Server 2019

Avatar of Jorge Maldonado
Jorge Maldonado asked on
ASP.NETWindows Server 2019Windows OS
7 Comments1 Solution17 ViewsLast Modified:
Currently, we have a website hosted on a Windows Server 2008 R2 Standard which gets documents (PDF , XML and regular text files mainly) from a share located in a NAS and displays them to our users. We are in the process of replacing such server (hardware) with a new one that has Windows Server 2019 Standard installed. When we put the new server to work, everything works just fine except for one thing, an error is displayed when trying to access the files in the NAS. This issue seems to be general when the share is not local (in the same device/server the website runs). We have defined 2 shares in 2 different servers for testing purposes and the behavior is the same. Also, the share in the NAS has full control privileges for Everyone as well as those for testing.

We are having a hard time with this situation because we are not experts in Windows Server OS. Also, we have search in Google for possible solutions but they are not quite clear for us. The error we get is shown in the below image. I will very much appreciate your feedback to solve our issue.
 

Respectfully,
Jorge Maldonado
ASKER CERTIFIED SOLUTION
Jorge Maldonado

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