troubleshooting Question

Domain Laptop over VPN Password Expires

Avatar of Ralph Gould
Ralph GouldFlag for United States of America asked on
Microsoft 365Windows NetworkingActive DirectoryVPN
7 Comments1 Solution25 ViewsLast Modified:
We have azure active directory sync setup for an inhouse domain to sync with office365 user accounts so that passwords are the same for the domain and the office365 account.

Laptops are initially joined to the domain and the users use Watchguard SSL VPN client to connect to the domain. We have a group policy that passwords expire every 90 days. If you're inhouse it's easy, you are prompted to reset your password when signing into the domain and all works well. This updates the office 365 password as well so both windows domain and office365 passwords are the same.

Outside of the office a laptop user signs into the laptop, then they run the VPN client to connect to the network and aren't prompted to change the password. This causes issues with mapped network drives and a client server app that is looking for the user to change the password.

Any suggestions on the best way to do this? They can reset their office 365 password and that syncs to the domain. SSPR is enabled for the user accounts. Is that the answer and what is the best method to invoke the password change? Or do we need to change from Active Directory Sync to federated or???

 Thanks in advance, hopefully that all makes sense. 
ASKER CERTIFIED SOLUTION
Bembi
CEO

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 7 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 7 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004