troubleshooting Question

I can't create a new member to a lastpass family account

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dovidfFlag for United States of America asked on
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7 Comments1 Solution22 ViewsLast Modified:
Currently, I have been using premium lastpass on both my wife's and my own computer. I We share the same collection of passwords for various sites. I am trying lastpass for families based on my computer and am trying to create a separate account for my wife on her own computer. Whenever I try to create her account it always fails after having entered her id and password another box is greyed out and it doesn't work. How can this be corrected?

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