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Paul Æ

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Secondary domain administrator account cannot mount User Profile Disks

Hi all, my question specifically is: Why can I not mount VHDX files using a secondary domain administrator account? The specifics are below.

Environment
(Server 1) Domain Controller - Server 2016
(Server 2) RDS 1 of 2 - Server 2016
(Server 3) RDS 2 of 2 - Server 2016
User Profile Disks are housed on Server 1

Problem​​​​​​​​
I am trying to lock down the built-in Domain Administrator account so my staff cannot use it, instead using their own Domain Admin accounts (ex. Admin1). When doing this, however, I now get Access Denied errors when attempting to mount VHDX files on Server 1.

The VHDX actually does mount, but I still get an Access Denied error from these extra domain administrator accounts when attempting to mount and then attempting to enter the virtual disk.

The VHDX files security includes the Domain Admins group w/ Full Control, which Admin1 is apart of. When mounted, the virtual disk has the security group Administrators listed as Full Control; again Admin1 is also apart of this group.

Domain Users have no problems using their VHDX files, but I just can't seem to figure out how to give the additional domain admin accounts access.

We had issues in the past trying to do Exchange CU's with auxiliary admin accounts and I was wondering if maybe that was the problem here.

I am not seeing anything in the Administration, Security, or Application logs related to the access denied dialog box.

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Any help would be appreciated, I am on a solid 20 hours working on this. A reboot after work hours did not resolve the issue unfortunately.
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McKnife
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The built-in domain admin is called "administrator" and for him (and ONLY FOR HIM), UAC is off by default.
Any other domain admin needs to elevate before he may use his full access token which is needed for administrative tasks like mounting disks.

BUT: If I click on a VHDX file, I don't get access denied, but I get a UAC dialog.
SO: the only explanation that you see what you see, is that you deactivated UAC.
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Paul Æ

ASKER

McKnife, I did have UAC turned off. I turned it back on to full and got the elevation dialog box. After selection 'yes' I then get the same "E:\ is not accessible. Access is denied."
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ASKER

Another item of note, the template VHDX file works just fine.

The only different in security permissions is the end domain user has full control of their VHDX, but that's necessary.
Please verify if e: is really inaccessible. Saw that before, windows saying "access denied" but the drive is nevertheless accessible.
Try to access e: from an elevated command prompt (dir e:)
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ASKER

McKnife - From the built-in Administrator account, E: is accessible in every way, shape, and form. Using it from the Admin2 domain administrator account is what gives the error even though it does mount. And again, even though it does mount, we get Access Denied when trying to enter it.

We can navigate and manipulate via command prompt, but most of our guys are level 1 Engineers and new to CLI-based navigation.

As of now, the only workaround I have found is to mount it with Admin 2, getting the Access Denied error, and launchign TreeSize which gives the proper permissions and manipulating files that way, it's just not pretty.
ASKER CERTIFIED SOLUTION
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McKnife
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: 'McKnife' (https:#a43307988)

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