I'm retired IT...and I support several hundred home users....they are all retired....many in their 80's....Most have very little computer knowledge and just do very basic stuff....
I have set them up using Windows Security....talked to them about strong passwords...don't repeat them etc...
All the usual security stuff....
This outbreak of Ransomware has me concerned.....I've fought it 2 times over about a 5 year period....First time I had no idea what I was dealing with and we wound up paying the ransom fee....he got about 90"% of his files back....2ed time user lost everything...I had to rebuild from scratch...fortunately he had a recent backup of QB....
Normally Ransomware attacks known large users....hospitals...police departments...and recently gas lines....
From what I've been reading...it seems more and more home users....low level consumers....are getting hit
with Ransomware also...
So I am preparing a newsletter to send out to my customers....gonna talk about Ransomware and how to
protect themselves.....
I am looking for tips...tools...techniques I can present to them and am open to any and all suggestions....
Also...should I be recommending anything other than Windows Security....Bit Defender etc....I don't know of any software than can PREVENT a ransomware attack....although many advertise they can...if there is any with any effectiveness at all...please comment....
Many thanks in advance...
Steve