research Question

Cybersecurity for home users

Avatar of Steve Mutchler
Steve MutchlerFlag for United States of America asked on
Cyber Security* cybersecurity ransomeware
7 Comments1 Solution34 ViewsLast Modified:
I'm retired IT...and I support several hundred  home users....they are all retired....many in their 80's....Most have very little computer knowledge and just do very basic stuff....
I have set them up using Windows Security....talked to them about strong passwords...don't repeat them etc...
All the usual security stuff....

This outbreak of Ransomware has me concerned.....I've fought it 2 times over about a 5 year period....First time I had no idea what I was dealing with and we wound up paying the ransom fee....he got about 90"% of his files back....2ed time user lost everything...I had to rebuild from scratch...fortunately he had a recent backup of QB....

Normally Ransomware attacks known large users....hospitals...police departments...and recently gas lines....
From what I've been reading...it seems more and more home users....low level consumers....are getting hit
with Ransomware also...

So I am preparing a newsletter to send out to my customers....gonna talk about Ransomware and how to
protect themselves.....

I am looking for tips...tools...techniques I can present to them and am open to any and all suggestions....

Also...should I be recommending anything other than Windows Security....Bit Defender etc....I don't know of any software than can PREVENT a ransomware attack....although many advertise they can...if there is any with any effectiveness at all...please comment....

Many thanks in advance...
Steve


Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 7 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 7 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros