How to setup Outlook 365 on a machine which has Outlook 2010
Hi,
I need to setup Outlook 365 such that I am able to retain the emails and calendar info from Outlook 2010 which is also installed on the same machine.
I tried it couple of time but I am able to add the old emails and calendar by exporting and then importing the .pst file from Outlook 2010 to Outlook 365. How can I use the same profiles and data files I have in Outlook 2010 in Outlook 365?
Thanks for the help.
I need to setup Outlook 365 such that I am able to retain the emails and calendar info from Outlook 2010 which is also installed on the same machine.
I tried it couple of time but I am able to add the old emails and calendar by exporting and then importing the .pst file from Outlook 2010 to Outlook 365. How can I use the same profiles and data files I have in Outlook 2010 in Outlook 365?
Thanks for the help.
ASKER
Yes but need to know how to setup 365 or are you suggesting to uninstall Outlook 2010 and then setup Outlook 365.
Thanks
Thanks
Hi Blue Fin,
I find the following a bit confusing.
What exactly are you missing after you import the PST data? That should only be an issue if you didn't select all information to be exported. Can you clarify what in the Outlook 2010 profile is missing in the Outlook 365 copy profile? The only thing that comes to mind that wouldn't be exported are things like Signatures, Rules, etc. All data, Calendar, Contacts, Emails, should be restorable.
Finally, as a side note, I'd strongly recommend uninstalling Outlook 2010 after upgrading to Office 365 if you've upgraded in a way that allows the old version of Outlook to remain. It can cause significant problems when two versions exist.
Hope that's helpful.
Regards, Andrew
I find the following a bit confusing.
I tried it couple of time but I am able to add the old emails and calendar by exporting and then importing the .pst file from Outlook 2010 to Outlook 365. How can I use the same profiles and data files I have in Outlook 2010 in Outlook 365?
What exactly are you missing after you import the PST data? That should only be an issue if you didn't select all information to be exported. Can you clarify what in the Outlook 2010 profile is missing in the Outlook 365 copy profile? The only thing that comes to mind that wouldn't be exported are things like Signatures, Rules, etc. All data, Calendar, Contacts, Emails, should be restorable.
Finally, as a side note, I'd strongly recommend uninstalling Outlook 2010 after upgrading to Office 365 if you've upgraded in a way that allows the old version of Outlook to remain. It can cause significant problems when two versions exist.
Hope that's helpful.
Regards, Andrew
When you upgrade to Office 365, the install routine should automatically remove Outlook 2010 and other Office 2010 components. (Word, Excel, etc) If it does not, then uninstalling them after upgrading is highly recommended. Or simply uninstalling them before upgrading to Office 365.
The benefit in leaving them installed during the upgrade to Office 365 is that many settings will be copied over to the newly installed latest version. Make sense?
Edit: As another side note and further to my previous comment, you need not "export" anything if you're upgrading on the same machine. Importing from the existing PST is the same thing. All an export process essentially does (when everything is exported) is create a copy of the existing PST. Export is mostly useful when you just want to export selected items, such as Calendar info or Contacts for example.
Regards, Andrew
The benefit in leaving them installed during the upgrade to Office 365 is that many settings will be copied over to the newly installed latest version. Make sense?
Edit: As another side note and further to my previous comment, you need not "export" anything if you're upgrading on the same machine. Importing from the existing PST is the same thing. All an export process essentially does (when everything is exported) is create a copy of the existing PST. Export is mostly useful when you just want to export selected items, such as Calendar info or Contacts for example.
Regards, Andrew
ASKER
Thanks Andrew for your reply.
Actually I have currently three data files:
First .pst (which contained the archived emails from old Outlook 2010)
Second .pst (which was having recent emails i.e. the data file storing sending and receiving emails till now since I haven't uninstall old Outlook 2010 in fear of not losing any data)
Thrid .ost which Outlook 365 created by searching for existing accounts on my PC and then asking me to enter the IMAP settings info and password for the email account which was using the Second .pst in Outlook 2010.
I have successfully added the first and second .pst files so thai I have all my archived emails and current emails BUT I am not able to receive new emails using the .ost data file created by Outlook 365.
Actually I have currently three data files:
First .pst (which contained the archived emails from old Outlook 2010)
Second .pst (which was having recent emails i.e. the data file storing sending and receiving emails till now since I haven't uninstall old Outlook 2010 in fear of not losing any data)
Thrid .ost which Outlook 365 created by searching for existing accounts on my PC and then asking me to enter the IMAP settings info and password for the email account which was using the Second .pst in Outlook 2010.
I have successfully added the first and second .pst files so thai I have all my archived emails and current emails BUT I am not able to receive new emails using the .ost data file created by Outlook 365.
Hi Blue Fin,
Do not copy over your OST file - it's dynamic and not needed as a fresh one will be automatically recreated when Outlook connects to the Exchange or IMAP server again. An OST file simply contains a cached version of data that exists on the Exchange or IMAP mail server so its contents will be repopulated again when you reconnect.
What you can do is create a PST file from the existing OST file if you want to make a copy of the data your old OST file contains, then use the Export process in Outlook to export the OST stored data to a PST file.
In order to send and receive mail again, remove (delete) the current OST file, recreate your mail account profile in Outlook and allow it to connect to the IMAP or Exchange mail server. Once it connects, it will re-create an OST file and populate it with the mail and folders that exist on the mail server to the settings that you've configured. Ie: Last months (or longer) worth of email data etc depending on your configured retention settings in Outlook. Make sense?
Regards, Andrew
BUT I am not able to receive new emails using the .ost data file created by Outlook 365.
Do not copy over your OST file - it's dynamic and not needed as a fresh one will be automatically recreated when Outlook connects to the Exchange or IMAP server again. An OST file simply contains a cached version of data that exists on the Exchange or IMAP mail server so its contents will be repopulated again when you reconnect.
What you can do is create a PST file from the existing OST file if you want to make a copy of the data your old OST file contains, then use the Export process in Outlook to export the OST stored data to a PST file.
In order to send and receive mail again, remove (delete) the current OST file, recreate your mail account profile in Outlook and allow it to connect to the IMAP or Exchange mail server. Once it connects, it will re-create an OST file and populate it with the mail and folders that exist on the mail server to the settings that you've configured. Ie: Last months (or longer) worth of email data etc depending on your configured retention settings in Outlook. Make sense?
Regards, Andrew
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I have recommended this question be closed as follows:
Accept: 'Blue Fin' (https:#a43308468)
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seth2740
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I have recommended this question be closed as follows:
Accept: 'Blue Fin' (https:#a43308468)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
seth2740
Experts-Exchange Cleanup Volunteer
Please stick with Outlook 365.