troubleshooting Question

SFTP connection error on IBM i: Host key verification failed.

Avatar of Paramvir S
Paramvir SFlag for United States of America asked on
IBM System iSSH / Telnet SoftwareFile Sharing SoftwareFTP
4 Comments1 Solution16 ViewsLast Modified:
Hey all,
We have an SFTP server setup and I have verified both password and SSH login on FileZilla.

We have a trading partner that has an IMB i and is struggling to connect to our SFTP server.

They have created a private and public key and I have already added their rsa public key to the server. When they try to connect over port 22, they are receiving the error
Host key verification failed.      
Connection closed.    
It's a little frustrating working with this trading partner as when there is an error, I only receive a small snippet of what is happening.

Are any of you familiar with common reasons why they will get this error on an IBM i? I'm trying to get them to do debug logs, but the responsiveness has been terrible. I have a call scheduled with them on Monday where I am going to have them screen share and see if I can help troubleshoot. Any tips from the IMB i experts would be immensely appreciated.

ASKER CERTIFIED SOLUTION
Paramvir S
Sr. Backend Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 4 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 4 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros