We have an SFTP server setup and I have verified both password and SSH login on FileZilla.
We have a trading partner that has an IMB i and is struggling to connect to our SFTP server.
They have created a private and public key and I have already added their rsa public key to the server. When they try to connect over port 22, they are receiving the error
Host key verification failed.
It's a little frustrating working with this trading partner as when there is an error, I only receive a small snippet of what is happening.
Are any of you familiar with common reasons why they will get this error on an IBM i? I'm trying to get them to do debug logs, but the responsiveness has been terrible. I have a call scheduled with them on Monday where I am going to have them screen share and see if I can help troubleshoot. Any tips from the IMB i experts would be immensely appreciated.