troubleshooting Question

Configuring the device to work on the local network

Avatar of Hankwembo Christopher,FCCA,FZICA,CIA,MAAT,B.A.Sc
Hankwembo Christopher,FCCA,FZICA,CIA,MAAT,B.A.ScFlag for Zambia asked on
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We have again contacted the IT engineer where we bought the gadget to guide us on how to use it on a multi users  over the LAN (Local area network)and below is the answer which we are not able to understand it, can someone here help us to understand it properly with good examples.

IT Engineer Guide:
To use the device in a multi user mode, the device must be configured as a network device and accessed via the TCP/IP protocol. Serial port com as you are attempting does not support multi-threading.

I'm lost here any help?

Below is the screen of the device which we are trying to configure.


Hankwembo Christopher,FCCA,FZICA,CIA,MAAT,B.A.Sc
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