troubleshooting Question

Certificate issues after installing a self signed root certificate to Trusted Root CA

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ArikkanFlag for United States of America asked on
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We are having issues with Citrix Receiver after installing a self-signed root certificate to Trusted Root CA store. After the installation, Citrix Receiver stopped working. The error message is:
Unable to connect to the server. Contact your system administrator with the following error: SSL Error 61: You have not chosen to trust "DigiCert Global Root CA", the issuer of the server's security certificate.
We deleted the self-signed certificate but the problem still persists. We also tried to download a fresh certificate from DigiCert's website but get the same error.

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