troubleshooting Question

Certificate issues after installing a self signed root certificate to Trusted Root CA

Avatar of Arikkan
ArikkanFlag for United States of America asked on
CitrixSSL / HTTPS
5 Comments1 Solution12 ViewsLast Modified:
We are having issues with Citrix Receiver after installing a self-signed root certificate to Trusted Root CA store. After the installation, Citrix Receiver stopped working. The error message is:
Unable to connect to the server. Contact your system administrator with the following error: SSL Error 61: You have not chosen to trust "DigiCert Global Root CA", the issuer of the server's security certificate.
We deleted the self-signed certificate but the problem still persists. We also tried to download a fresh certificate from DigiCert's website but get the same error.
ASKER CERTIFIED SOLUTION
Arikkan

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros