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Public Folder edits by one Exchange 2010 account is not seen by other accounts.

Exchange Server 2010 running on Windows SBS 2011. Fully patched.

There is a public folder in Exchange that is shared by all users. All users have been given full write access to the public folder.
Not a lot of users. About 4-5 active users.

One user has an issue where on the account you can see new emails come in. But when you read/flag/colour/delete emails. This change cannot be seen by other users. And changes made by other user cannot be seen by this one user.

Changes among the other users are all visible among themselves.

Just this one user is left out.

So often this user will see a bunch of unread emails in the public folder inbox when they have already been read and marked by other users.

I've checked that all users have the same share permissions on this public folder.

I do not believe this is an Outlook or workstation issue as the same issue can be observed in OWA/webmail.

Please suggest further troubleshooting methods.
Let me know if more info is required.

ExchangeSBSWindows OSOutlook* OWA

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Seth Simmons
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Are all users accessing this using the same thing?
I.e. Web owa or via outlook?

Checking whether the same public folder/shared fmailbox?

I.e. Folder for documents, shared mailbox for emails for which multiple users can respond to.
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Thanks for your response.
All users use Outlook.
But I have tested by logging into this user account on OWA. And I can see that the public folder does not show the changes made by other users. And changes I made via OWA are also not visible to other users.

I don't understand your 2nd question.

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Public folder if not mistaken deals with sharing documents versus accessing common emails.

Are the users and this one have the same group memberships?

Settings. Something is different.

The outlook is pushed by policy, or each user had to add access to the shared mailbox/public folder.

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Seth Simmons
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: 'scraftaus' (https:#a43315516)

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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

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