asked on 7/22/2021

WordPress website with no update

Hi everybody.
I just acquired a client who already have a website. I should mantain the website, after having already removed a virus (this alloed me to acquire the client).

Now I have realized that nor WordPress nor themes nor plugins get updates: I don't mean I can't install updates. Simply the updates are not detected.

The installed version of WordPress is 5.3.2 and the update page claim I already have the last version of WordPress!

The same is tru for the plugins: they all are outdated but none get update notice.

My suspect is that the developer had blocked updates some way to avoid problems with eventual conflicts between the theme and updates plugins. But this is not the problem.

I have no idea what I have to look at to unblock updates: There is some hidden setting which can cause this odd behavior? Or can a developer write some code?

Thank you in advance for any idea :)

WordPress

Last Comment

Robert Granlund

7/22/2021

Andrew Porter

7/22/2021

Is there a plug-in installed that is controlling/disabling all WP updates?

Did you check the wp-config.php file to see if the udpates where disabled there?

Look for
- define( 'WP_AUTO_UPDATE_CORE', false );
- add_filter( 'auto_update_plugin', '__return_false' );
- add_filter( 'auto_update_theme', '__return_false' );

That's where I would start.

Scott Fell

7/22/2021

Also check if the site is hosted on Plesk, CPanel or other panel that has a special Wordpress manager. I know that Plesk can use this and that could block things too.

Marco Gasi

7/22/2021

ASKER

Thank you Andrew for trying to help.
Unfortunately, in wp-config.php there's nothing like that.

Marco Gasi

7/22/2021

ASKER

Hello Scott. Thank you to you too.
No it is not on Plesk it is on IONOS and before it was on another platform, so the issue shouldn't be related with this...

Andrew Porter

7/22/2021

Did you also look at currently installed plug-ins to see if there is a plug-in preventing udpates?

Marco Gasi

7/22/2021

ASKER

Yes but I didn't notice any suspect plugin...
Probably I have to run a text search both aghainst files and database looking for something like you told me about the wp-config.php

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Robert Granlund

7/22/2021

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Marco Gasi

7/22/2021

ASKER

Hey Robert, you're my man!

// hide update notifications
function remove_core_updates(){
global $wp_version;return(object) array('last_checked'=> time(),'version_checked'=> $wp_version,);
}
add_filter('pre_site_transient_update_core','remove_core_updates'); //hide updates for WordPress itself
add_filter('pre_site_transient_update_plugins','remove_core_updates'); //hide updates for all plugins
add_filter('pre_site_transient_update_themes','remove_core_updates'); //hide updates for all themes

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I'll study those functions.
Thank you so much!

Marco Gasi

7/22/2021

ASKER

And thank you all for trying to help me, guys.

Robert Granlund

7/22/2021

@marco, it was just a matter of time before some suggested this too you. However, you are very welcome.