troubleshooting Question

WordPress website with no update

Avatar of Marco Gasi
Marco GasiFlag for Spain asked on
WordPress
10 Comments1 Solution19 ViewsLast Modified:
Hi everybody.
I just acquired a client who already have a website. I should mantain the website, after having already removed a virus (this alloed me to acquire the client).

Now I have realized that nor WordPress nor themes nor plugins get updates: I don't mean I can't install updates. Simply the updates are not detected.

The installed version of WordPress is 5.3.2 and the update page claim I already have the last version of WordPress!

The same is tru for the plugins: they all are outdated but none get update notice.

My suspect is that the developer had blocked updates some way to avoid problems with eventual conflicts between the theme and updates plugins. But this is not the problem.

I have no idea what I have to look at to unblock updates: There is some hidden setting which can cause this odd behavior? Or can a developer write some code?

Thank you in advance for any idea :)
ASKER CERTIFIED SOLUTION
Robert Granlund

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 10 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 10 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004