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Sunny

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Autodesk Desktop APP. Uninstalled it and now it wont reinstall


Ive heard there is a lock file that needs to be deleted. Whcih file ? 

Reinstalled the AP itself.
https://www.autodesk.com/desktop-app

Reinstalled Auto CAD 2021 and the Autodesk DUser generated imageesktop APP is part of that.
Same ... no Autodesk Desktop APP


CAD/Architecture SoftwareSoftware

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Jazz Marie Kaur
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Hello There

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Jazz Marie Kaur
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Hello There

Can you share what resolved the issue?
Glad I could help! As Hello There stated, which of the above suggestions resolved this one for you? It will help others in the EE Community to know what exactly cured the problem,
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Sunny

ASKER

Hi Jazz

You did ...

  • The. .lock file extension you're referring to is discussed here also on how to find it. You have to search for .lock in File Explorer and remove them from the sections specified in program data areas.
https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Unable-to-install-Autodesk-Desktop-App.html 
Ok. Awesome! Thanks for letting us know it was indeed the .lock.
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