troubleshooting Question

Why won't Office 365 work after upgrading Win 7 pro to Win 10 Pro

Avatar of syssolut
syssolutFlag for United States of America asked on
Windows 10Microsoft OfficeMicrosoft 365
7 Comments1 Solution25 ViewsLast Modified:
I just upgraded a computer from Win 7 pro to Win 10 Pro.   All files/folders seem to be there.  All applications work except Office 365.  When opening a word or excel file, the file just comes up white...  No commands at top, nothing just a white box.   Any ideas?
ASKER CERTIFIED SOLUTION
Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 7 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 7 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004