troubleshooting Question

Trend Micro Worry Free Security Anti-Virus Client / Hosted Agent communicates with other computers/TM AV client on my LAN.

Avatar of Dave Roger
Dave RogerFlag for United States of America asked on
Anti-Virus AppsNetworkingSecurity
2 Comments1 Solution22 ViewsLast Modified:
We are running Trend Micro Worry Free Security Anti-Virus Client on all out network PC's and some servers on my local area network.  This is a cloud base service which requires the installation package to be downloaded and install in each computer.  We are observing the HostedAgent.exe, which is used by the Anti-Virus applicant do check for and download new anti-virus signature from the Trend Micro Cloud, also communicating with other computer on our network.  

I opened a support ticket with Trend to report this activity and the support person said it was unusual behavior ask me to download a tool to trouble shoot the issue and collect data from one of my computer so he could analyze to logs.   After a week the support person told me the activity was normal.  When I asked to speak to an Trend Micro engineer I got no response.

Is there anyone here using Trend Micro Worry Free Security Anti-Virus and if so are you experiencing similar behavior?  I was able to detect the cross talk using Resource Monitor.  I have a MS Windows environment running Windows 10 on most of our computer with less than a hand full of Windows 8 computers.  
ASKER CERTIFIED SOLUTION
ste5an
Senior Developer

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