troubleshooting Question

SCCM unable to do "required" remove of Project 2016

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RhoSysAdminFlag for United States of America asked on
Microsoft ApplicationsWindows 10SCCM
4 Comments1 Solution16 ViewsLast Modified:
We're trying to reclaim licenses of Project 2016 from Windows 10 SCCM clients. We're running SCCM CB 2006.  I've tried two different methods of using a SCCM application to run the removal command and create a log file that I can use to track progress.

This is more complicated than it should be because we have a standing "Available" deployment to all users to install Project. But this is a "Required Approval" deploy.  

I can't use the same application to uninstall from targeted devices b/c SCCM recognizes the conflict.  

We've tried separate applications with a .cmd file with the msiexec command and a self contained executable created with PsADT.  Both work when you try them manually.  Both work when tried in "Available" deployments.  When I try a "Required" deployment, they fail with a "0x1 (1)" error code (Incorrect function).

We like having the "Available for all users (approval required)" in software center b/c it's convenient for users and the service desk.  Is there a better way to solve this riddle?

Is there a log file that can give me a better idea of where the breakdown is really taking place?

ASKER CERTIFIED SOLUTION
Bembi
CEO

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