troubleshooting Question

SCCM unable to do "required" remove of Project 2016

Avatar of RhoSysAdmin
RhoSysAdminFlag for United States of America asked on
Microsoft ApplicationsWindows 10SCCM
4 Comments1 Solution16 ViewsLast Modified:
We're trying to reclaim licenses of Project 2016 from Windows 10 SCCM clients. We're running SCCM CB 2006.  I've tried two different methods of using a SCCM application to run the removal command and create a log file that I can use to track progress.

This is more complicated than it should be because we have a standing "Available" deployment to all users to install Project. But this is a "Required Approval" deploy.  

I can't use the same application to uninstall from targeted devices b/c SCCM recognizes the conflict.  

We've tried separate applications with a .cmd file with the msiexec command and a self contained executable created with PsADT.  Both work when you try them manually.  Both work when tried in "Available" deployments.  When I try a "Required" deployment, they fail with a "0x1 (1)" error code (Incorrect function).

We like having the "Available for all users (approval required)" in software center b/c it's convenient for users and the service desk.  Is there a better way to solve this riddle?

Is there a log file that can give me a better idea of where the breakdown is really taking place?


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 4 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 4 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004