troubleshooting Question

Windows 10 Administrator account isn't an Administrator

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truth_talker asked on
Windows 10Windows OS
5 Comments1 Solution17 ViewsLast Modified:
I have a Windows 10 Pro box that all accounts that have Administrator privileges in Computer Management, will not install an HP printer driver.  It gives the error that the "You must be logged in as administrator or standard user to install this software".

I have created a new account and can give it admin privileges, but then the HP driver won't install.

Also, the Windows Settings App will not load.  It opens and then closes so I can't run Windows update.

I tried running the Windows Update Repair utility in Control Panel which says it fixed a corrupt catalog, but still no luck.

I would just do a clean install of the machine, but it runs a software for a dental office that is a pain to reload and is the server for that software.

Any hep is appreciated.

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