troubleshooting Question

Windows 10 Home 2004 with Office 2010 Trashing User Profile at each boot

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hypercubeFlag for United States of America asked on
Windows 10Microsoft OfficeWindows OS
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Windows 10 Home 2004 with Office 2010 Trashing User Profile at each boot.
This computer is generating a new TEMP..user type file at each reboot.
Outlook is MS Exchange .OST - has to be set up again each time.
Not getting access to the original .ost (only asks for .pst data files?)
Documents for user aren't in explorer - have to be copied.

I've suggested:
Create a new User Profile.
Go to Microsoft 365 - which User is reluctant to do re: the learning curve for him.
Now running sfc / dism

Does any of this suggest an easier fix?
Andrew Porter
Chief Information Security Officer

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