troubleshooting Question
Email is delayed to Yahoo/AOL
asked on
Since May when we send email to Yahoo/AOL we get "delayed" messages and it can take up to 24 hours for the email to arrive, but it's in their spam folder. I am sure this issue started when someone sent 7 thousand emails a day to Yahoo, which got us put on this "delayed" list. I have run through all the tests with my exchange server to verify I am not blacklisted, and that my DKIM and PTR are setup correctly. I have filled out the Sender Support Request with Yahoo about 6 times now and they are no help. Does anyone have any suggestions on how I can get us removed from this "Delayed" list they seem to have us on?
The Value of Experts Exchange in My Daily IT Life
Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>
Mike
Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 2 Answers and 16 Comments.
View membership options“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck
Member since 2004
Our community of experts have been thoroughly vetted for their expertise and industry experience.
The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.