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nobusFlag for Belgium

asked on

the licence for windows expires

i have a relative who is getting the message " the licence for windows expires soon"
i found this fix : Reset your pc
[Solved] 'Your Windows License Will Expire Soon' For Windows 10 (pcerror-fix.com) 

2 questions :
is there any other method to fix it that you tried  and works?
can you tell me what is the cause?  malware, configuration, or other?
Avatar of David Johnson, CD
David Johnson, CD
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the only versions that expire are VL media that was activated by a KMS server and the machine must update their licensing every 66 months or it will expire

A particular version of Windows 10 have a specific end of life date
Windows 10
1803  12 Nov 2019
1809  11 May 2020
1903      08 Dec 2020
1909       10 May 2022
2004      14 Dec 2021
20H2      09 May 2022
21H1      13 Dec 2022
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ASKER

thanks David,
are you saying it does not upgrade by itself, ?
my other pc's don't show this message...

it only happens when on the net- mostly when viewing movies ( olympic sports now)
check the version of windows 10
settings/system/about
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Hi nobus, are you able to share the output from:
slmgr.vbs /dlv
&
slmgr.vbs /xlr

Was the OS supplied by the manufacturer?
Has it been upgraded or is Win10 the only OS it's had?

If your relative is remote from you what I'm looking for is the Description line in the first output - especially the Channel name and if the Product Key Channel further down the list matches this, the licence status from the end of the list and the rearm counts that are listed.

The second run of the script just pulls the licence expiry details.  Most likely it will say the system is permanently activated but would be good to know the output from that too!
An expiring only comes up as noted by subscription or activated by KMS

Could you respond  to MASQ's question or post the notice of the expiration.

It might be neighter, but the OS installed build is 1807 and this might be an interpretation of the the version is no longer supported upgrade to newer version.....
Possibly this system was upgraded from an older 7, and the hardware does not match the automated updates post 1807 as an example....
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ASKER

ok guys - sorry about the delay- i was away for a day; will have contact today again, then i'll post more info
trying to answer all:
David : check version - then what?  you did nit give any solution yet, or how to proceed, or what your aim is; plse post more details
Masq Do i run these in powershell (adm) ?Os was upgraded from fresh win7 install to w10; and yes - i remote in
Arnold it is a Dell  SFF  optiplex 790 -4 GB Ram and 500 GB SSD

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ASKER

here the output  i got for activation :
User generated image

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ASKER

the rest :
User generated imageUser generated image

User generated image

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ASKER

>>  Unfortunately, this is Flemish?   << Yes - i suppose i must not tell you how to translate it with google?
( i have to translate often from english still)the link is not applicable - since it shows activated
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☠ MASQ ☠

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ASKER

masq - yes - that is correct; also about the relative
what i don't understand is why it fails now to connect to the kms
is that consistent with the :slmgr.vbs /xlr   option not recognised?

in short -  you say to use (= buy) a new activation key ( or licence?)
when i installed the system i used the Windows free upgrade without any problem, and now the same windows tells me it's not legal?  is that correct?
i have several systems here that were installed the same way, and have given no problem (up to now)? ? 
If the system was pgrded to windows 10, the remedy is to alter the type of license it uses.

The win10 license is in the bios r in a case of an upgrade of windows servers.
Get and install windows 10 using mediacreator.

The issue at hand is that this deployment whether  an upgrade to win10 enterprise is licensed by the internal activation. server.

Can you confirm the KMS server is running. Check it for errors, possible explanation.
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ASKER

Can you confirm the KMS server is running.   - ok -how do i do that ?
You said :  "The win10 license is in the bios r in a case of an upgrade of windows servers. "  i thought it was kept by MS no?
so you are saying to do a fresh install ( with "keep my files")? and the W7 key?
Back to basics - were you expecting their computer to be using a KMS server and volume licence? Was that what you installed?

If not what type of licence were you expecting (Retail,OEM, Subscription,etc)?
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ASKER

i was thinking about the reactions -  and maybe i messed it up
i think i should have used a recovery download for the OS and upgradede that right?
instead i installed  a retail version - and upgraded ....
is this the cause -  and how should i best proceed?  start from dell recovery - upgrade again ?

get the data off first.

Anything but a clean install will either complain that you are trying to install a version that is different or it will retain the same licensing model.

your KMS is 10.98.152.41

Is that system still around?

Try the following to switch out the KMS product to the digital retail.

https://answers.microsoft.com/en-us/windows/forum/all/switch-from-orgsnisation-kms-server-to-microsoft/44601251-7fe5-4cb1-99ec-79f760eb60a2
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ASKER

if i read that correct - it will still NOT be activated - right?
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ASKER

can you tell me if this would work :
download recovery image from Dell ( win7) and upgrade to W10 ? 

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