IT Help Desk Technician

Jazz Marie Kaur

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<b>First</b> find out which application is causing the issue. &nbsp;It's plausible to blame Chrome, which is certainly a hog, but it may not be the culprit. &nbsp;You may have some application spying on you, or something undesirable reporting back to China.<br />
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Find an application that shows what sites applications are connecting to and how much data they are sending both directions. &nbsp;On Windows this would be easy; Microsoft TCP View puts it on one screen (see below). &nbsp;On a phone there is no doubt something equivalent.<br />
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<a href="https://filedb.experts-exchange.com/incoming/2021/08_w33/1568822/new-1.PNG" target="_blank" title="new-1.PNG (101 KB)"><img alt="new-1.PNG" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2021/08_w33/800_1568822/new-1.PNG" /></a>
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First find out which application is causing the issue.  It's plausible to blame Chrome, which is certainly a hog, but it may not be the culprit.  You may have some application spying on you, or something undesirable reporting back to China.

Find an application that shows what sites applications are connecting to and how much data they are sending both directions.  On Windows this would be easy; Microsoft TCP View puts it on one screen (see below).  On a phone there is no doubt something equivalent.

new-1.PNGhttps://filedb.experts-exchange.com/incoming/2021/08_w33/1568822/new-1.PNG

new-1.PNG

Fractional CTO

David Favor


I have a Galaxy Samsung S10+
 that has suddenly started using a lot of data even when I'm not using it.  The settings on the phone are the same as another I own which does not have the problem.
The smart guy in the store said turn off the network, I don't see that as an alternative.  I've removed Chrome from the phone and then added it back on to see if maybe the app had a problem.  I don't know if that has worked yet, not enough time has elapsed to see.
Version info
I'm looking for some suggestions, any help is appreciated
Thx

Why is Chrome using so much data

Chrome is a free web browser created by Google. Originally released in 2008, it has grown to become the most used desktop web browser (as of October 2016).

Chrome

Android is a mobile operating system developed by Google, based on the Linux kernel and designed primarily for touchscreen mobile devices such as smartphones and tablets. Android's user interface is based on direct manipulation, using touch gestures that loosely correspond to real-world actions, such as swiping, tapping and pinching, to manipulate on-screen objects, along with a virtual keyboard for text input. In addition to touchscreen devices, variants of Android are also used on notebooks, game consoles, digital cameras, televisions, automobiles and other electronics. Applications are usually developed in Java programming language using the Android software development kit (SDK), but other development environments are also available, including Delphi, Ruby and Visual Studio (using C++).

Android

Web browsers are applications used primarily to display documents, files and media from the Internet, identified by a Uniform Resource Identifier (URI) that can be a page, image, video or other file. Some browsers require the use of add-ons or extensions to safely render the information they receive; others have systems built into them to perform the same functions.