troubleshooting Question

folder size properties issue after mass deletion

Avatar of Pau Lo
Pau Lo asked on
StorageWindows 10Windows Server 2016Windows OSWindows Server 2008
3 Comments1 Solution16 ViewsLast Modified:
We have a windows 2008 R2 file server (VM). Users access the data via mapped drives to a file share on the server. One of our colleagues has performed a tidy up of the team directory, reducing the size of the directory (we believe) from 30 GB to 2.5 GB.
However, when other users right click the directory and view properties, it still shows size on disc as 35 GB, not the now believed to be 2.5 GB. The deletion of the 27.5 GB worth of data took place over 10 days ago.
Any idea what could be causing the conflict is file size properties between users?

What is even odder, is if I try and copy and past the directory from server A to server B, it suggests it is transferring 35 GB of data, not 2.5 GB of data. I let it run for a short while before cancelling the copy process, and then clicked properties on the new server and it still claimed size on disc was almost 8 GB, so clearly larger than the 2.5 GB other users PC’s get when looking at size properties.

Any idea what could be causing this, and how to address? Or other checks that could be performed to get to the root cause. 
Paul S
Network Administrator

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 3 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 3 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004