sglee
asked on
Texting to VoIP Phone Number
Hi,
I have a customer with their main phone number as a landline. Currently the phone service is provided by SPECTRUM.
Their customers send text to that business landline. The company employees receives & reply text with their customers running a desktop texting application program called "TextBox"(https://www.businesstextbox.com/).
I am ready to change their phone system to VoIP phones and I need to port their main phone number to my VoIP service carrier.
The problem is that TextBox tech support tells me that if I port this main landline to VoIP carrier, then their TextBox service wont work.
What I like to know is that if there are other "Texting to VoIP phone line" service companies out there.
Thanks.
I have a customer with their main phone number as a landline. Currently the phone service is provided by SPECTRUM.
Their customers send text to that business landline. The company employees receives & reply text with their customers running a desktop texting application program called "TextBox"(https://www.businesstextbox.com/).
I am ready to change their phone system to VoIP phones and I need to port their main phone number to my VoIP service carrier.
The problem is that TextBox tech support tells me that if I port this main landline to VoIP carrier, then their TextBox service wont work.
What I like to know is that if there are other "Texting to VoIP phone line" service companies out there.
Thanks.
SOLUTION
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ASKER CERTIFIED SOLUTION
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Twilio is a service https://www.twilio.com/
ASKER
Update:
I was told by TEXTBOX tech support that their TextBox software would continue to work when the main phone number is ported to VoIP carrier "Intermedia" who uses "LEVEL 3" service.
Thank you!
I was told by TEXTBOX tech support that their TextBox software would continue to work when the main phone number is ported to VoIP carrier "Intermedia" who uses "LEVEL 3" service.
Thank you!
ASKER
I am new to the space. Therefore I do not understand what “integrating twilio” means.
I will ask my VoIP carrier “INTERMEDIA” about the situation.