troubleshooting Question

Count if statement

Avatar of Tom M
Tom M asked on
Microsoft ExcelMicrosoft Office
4 Comments1 Solution8 ViewsLast Modified:

I am hoping to count the number of calls listed as answered in the data tab column D, when the agent name (column a) matches on the summary tab and data tab and when the times on data tab column J fall between the timestamps in row 1 of the summary sheet.


Basically, for the 08:00:00 AM column, we would count the number calls lists as answered for Agent Dispatch, Dispatch on the Data sheet that was greater than 08:00:00 AM and less than 09:00:00 AM.  This would continue across the sheet counting the number of calls each agent is answering in those time periods

test file.xlsx

ASKER CERTIFIED SOLUTION
Rob Henson
Finance Analyst

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 4 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 4 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004