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User opens Excel and splwow64.exe causes Excel to hang

splwow64.exe causes Excel to hang

Microsoft ExcelMicrosoft OfficeWindows 10Windows OS

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Mark O'Brien
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Michael Pfister
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Whats the OS version? Office version?

splwow64.exe is used for printing. Try changing the default printer.
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Mark O'Brien
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ASKER

Win 10 latest.  Already readded the printer
Same problem when a different printer is the default, i.e. Microsoft PDF?
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Mark O'Brien
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ASKER

yes
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Rob
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Mark O'Brien
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ASKER

this is on a large corporate Network
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Mark O'Brien
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ASKER

that's a great idea I actually thought of just reimaging the computer at this point since it's been going on so long....
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Mark O'Brien
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ASKER

If I cannot log into these computers with an admin acct, will I still be able to rename their profile folder to .old @Gerald?
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Mark O'Brien
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ASKER

Well, I had to escalate this up so I have no idea what happened to it....
Microsoft Excel
Microsoft Excel

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