troubleshooting Question

Outlook is continuously asking domain credentials

Avatar of Armitage318
Armitage318 asked on
OutlookExchangeActive Directory
2 Comments1 Solution14 ViewsLast Modified:

Hi, one of my Exchange users is continuously receiving prompt per Active Directory credentials. Even if he enter the correct user/pass, such window is still prompting.

Outlook version is: 

Microsoft 365 MSO 16.0.14228.20216 32bit

OS: Windows 10

Exchange version: 2013

I have ~50 users but I get this behavior only on one workstation.

What can I try? Thank you!

ASKER CERTIFIED SOLUTION
Saif Shaikh
Server engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 2 Comments.
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>

Mike

Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 2 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004