troubleshooting Question

Outlook is continuously asking domain credentials

Avatar of Armitage318
Armitage318 asked on
OutlookExchangeActive Directory
2 Comments1 Solution14 ViewsLast Modified:

Hi, one of my Exchange users is continuously receiving prompt per Active Directory credentials. Even if he enter the correct user/pass, such window is still prompting.

Outlook version is: 

Microsoft 365 MSO 16.0.14228.20216 32bit

OS: Windows 10

Exchange version: 2013

I have ~50 users but I get this behavior only on one workstation.

What can I try? Thank you!

Saif Shaikh
Server engineer

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