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did you install the hp smart app from the windows store?<br>had that same issue before but the app seem to fix it<br><br>
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Visual Designer & Video Editor 

Jazz Marie Kaur

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Connect it via USB. &nbsp;If this succeeds, then the problem *probably* is not the printer. &nbsp;If this fails, then the issue may be the printer, in which case I'd return it and choose something else. &nbsp;Users should not be forced to perform an undocumented song-and-dance routine due to poor setup procedures.<br />
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HP printers in general tend to be problematic during setup because they haul in everything plus the kitchen sink and demand to &quot;phone home&quot; to HP via internet. &nbsp;I/M/O, a different brand of printer is a better choice ... any other brand.<br />
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Disclosure: &nbsp;I am an (unwilling) HP stockholder, and I despise their printer products.
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Not sure whether applicable, do you ow the ip the printer gas on the network, to connect to it.<br />
If not mistaken, you need to make a configuration change there to allow network connection.<br />
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If you connect via USB to configure, it blocks network /wifi access.<br />
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Use wifi direct to setup ...<br />
A chat session with hp support could get ..<br />
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It is somewhere within the manual...
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I tried HP &nbsp;"smart", did not work. &nbsp; It told me one of my other printers needed paper but kept saying the HP Laserjet Pro M118dw was offline. &nbsp; In Windows it says it needed a driver. &nbsp; I downloaded the driver from the HP website but when I installed it, it still would not work. &nbsp; I agree with Dr. Klahn that HP printers are &nbsp;problematic. &nbsp; I will try the USB connection.
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If not mistaken, &nbsp;there is a setting you have to change via the printer's web config to allow access over the network.<br />
Chat with hp support.<br />
Unless you have the time to scour the quick guide/manual.
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Retired

Frank Kavanagh

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<p>I am trying to set up my HP Laserjet Pro M118dw printer. &nbsp; It appears to install correctly but says there is no driver available. &nbsp; I am connecting it via ethernet nd also have tried to connect it wirelessly with the same result. &nbsp; I am running Windows 10 Pro 64-bit.</p>
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I am trying to set up my HP Laserjet Pro M118dw printer.   It appears to install correctly but says there is no driver available.   I am connecting it via ethernet nd also have tried to connect it wirelessly with the same result.   I am running Windows 10 Pro 64-bit.

Why can I not set up my HP printer?

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

Installation is the act of making a computer program program ready for execution. Because the process varies programs often come with a specialized program responsible for doing whatever is needed for their installation. Installation may be part of a larger software deployment process. Cross platform installer builders that produce installers for Windows, Mac OS X and Linux include InstallAnywhere, InstallBuilder and Install4J. Installers for Microsoft Windows include Windows Installer, InstallShield, and Wise Installation Studio; free installer-authoring tools include NSIS, IzPack, Clickteam, InnoSetup, InstallSimple and WiX. Mac OS X includes Installer, and also includes a separate software updating application.

Installation

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

A printer is a peripheral which makes a persistent human readable representation of graphics or text on paper or similar physical media. Traditional printers are being used more for special purposes, like printing photographs or artwork, and are no longer a must-have peripheral; 3D printing has become an area of intense interest, allowing the creation of physical objects. An image scanner is a device that optically scans images, printed text, handwriting, or an object, and converts it to a digital image. Hand-held scanners, where the device is moved by hand, have evolved from text scanning "wands" to 3D scanners used for industrial design, reverse engineering, test and measurement, orthotics, gaming and other applications.