troubleshooting Question

Possible Computer Hack

Avatar of Richard Korts
Richard KortsFlag for United States of America asked on
Windows OS
2 Comments1 Solution14 ViewsLast Modified:

See attached image. A friend got this & want's to know if it's legit. I am cautious about the request to call a phone number. Is this legit?

Should she call the phone #?

Is the Windows Defender message legit?

A little before this she got a message "from" Adobe saying to deinstall Flash. Might be connected or totally unrelated?

William Fulks
Systems Administrator

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Log in to continue reading
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform for $9.99/mo
View membership options
Unlock 1 Answer and 2 Comments.
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
The Value of Experts Exchange in My Daily IT Life

Experts Exchange (EE) has become my company's go-to resource to get answers. I've used EE to make decisions, solve problems and even save customers. OutagesIO has been a challenging project and... Keep reading >>


Owner of Outages.IO
Phoenix, Arizona, United States
Member Since 2016
Join a full scale community that combines the best parts of other tools into one platform.
Unlock 1 Answer and 2 Comments.
View membership options
“All of life is about relationships, and EE has made a virtual community a real community. It lifts everyone's boat.”
William Peck

Member since 2004