troubleshooting Question

Windows 10 needs printer driver updates

Avatar of CHI-LTD
CHI-LTDFlag for United Kingdom of Great Britain and Northern Ireland asked on
Printers and ScannersWindows OSWindows 10
49 Comments1 Solution65 ViewsLast Modified:

Users (and admins) are seeing a 'needs new driver' warning within control panel - printers.  They are also getting a 'do you trust this printer' warning pop up when attempting to update the driver.   Obviously they fail at the admin/UAC stage.

I could only track this down to uninstalling KB5005101 which maybe the cause, although not consistent.

Seems to also affect our canon and Ricoh ps3 or UFR.  The HP PCLs are fine.

Ideas?

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